posted October 17, 2019Embassy Suites by Hilton Chicago Downtown
This position will support both the Embassy Suites Chicago Downtown and the Hilton Garden Inn Magnificent Mile. The Night Manager will assist in the planning, direction, coordination and execution of all activities and personnel within the front office departments to include: front desk, bell/door, valet, and security. The Night Manager is responsible for ensuring that all front office activities are carried out professionally, to standards and at the highest level of service. The Night Manager will achieve desired outcomes through assisting in the creation, development and maintenance of a competent, motivated and empowered staff. The Night Manager will effectively lead, train, coach, motivate, engage and provide feedback to the front office staff on a daily basis. In the absence of a Front Office Manager, the Night Manager will fulfill this role.
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.Responsibilities
Education & Experience:
At Embassy Suites by Hilton Chicago Downtown, you’re in the heart of downtown Chicago, Illinois, surrounded by shopping and entertainment venues. Located on State Street between Ohio and Ontario Streets, we’re three blocks west of Michigan Avenue's Magnificent Mile, and convenient to the Loop, the financial district and popular attractions. A block away is the free seasonal Navy Pier trolley and subway, linking to local attractions and both Midway and O'Hare airports. A great choice in Chicago hotels, this downtown all-suites property is convenient to Boeing, the Chicago Board of Trade, City Hall, IBM, Prudential Plaza and Willis Tower.
Start the day with a free made-to-order breakfast. Relax in a two-room suite, complete with a separate lounge, refrigerator, microwave and WiFi access. Unwind with drinks** and snacks at our complimentary Evening Reception. Sample Italian specialties at Osteria Via Stato and Pizzeria Via Stato. Maintain any exercise routine in the complimentary fitness center, and melt away stress in the indoor pool and whirlpool.
Plan your meeting, wedding or special event in the heart of the city for 300 guests at our Chicago hotel, downtown on State Street. In addition to our business center, utilize our video conferencing, webcasting, and teleconferencing services.