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House Person Part-Time

posted September 12, 2019

Hampton Inn & Suites Jacksonville
Jacksonville, NC
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About This Job

Function

Responsible for assuring cleanliness of guest floor corridors, foyers, stairwells, and public vending areas, assists room attendants in order to maintain the hotel's standards of quality.

Responsibilities

 

  • Ensures complete guest satisfaction.
  • Responsible for Stocking linen closets or housekeeping carts with amenities and supplies for room attendants, including the delivery of supplies directly to room attendants.
  • Responsible for emptying room attendant carts of soiled linen and trash.
  • Responsible for the removal of trash from lobby areas, offices, and public restrooms.
  • Responsible for assisting in cleaning lobby areas, offices, and public restrooms.
  • Responsible for cleaning and removing spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
  • Responsible for using correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
  • Responsible for vacuuming, sweeping and mopping hallways, stairwells, vending areas and foyers.
  • Responsible for flipping mattresses and moving furniture as assigned by Supervisor.
  • Responsible for assisting with the installation of cleaned or new drapes.
  • Responsible for assisting with the make -up of cribs and rollaway beds, and transporting to the guest room.
  • Responsible for assisting room attendants with the removal of trash and linen from guest rooms during high occupancy turnover.
  • Responsible for assisting with carpet cleaning and relocation of furniture.
  • Responsible for inspecting all furniture and hotel features for damage, tears, rip s and stains and report these damages to the Supervisor.
  • Responsible for responding to guest questions, provide guest assistance, directions, and information as requested.
  • Responsible for follow-up with Guest complaints and requests.
  • Responsible for reporting suspicious persons or activities, hazardous conditions, etc. to the Executive Housekeeper, General Manager or Security.
  • Responsible for ensuring that “nothing” is stored in stairwells, under stairwells and in front of Fire Exits.
  • Responsible for turning over all lost and found items immediately to Supervisor.
  • Responsible for providing emergency instruction or guidance for guest and employee safety in fire or other emergency situations.
  • Responsible for other duties as assigned, such as assisting room attendants or lobby attendants when requested.
  • Responsible for ensuring that Quality Standards are met for brand expectations.
  • Responsible for developing a critical eye for detail and perfection.

 

Technical Experience

 

  • Must have basic knowledge of sanitation requirements/controls and applications of relevant chemicals.
  • Must have knowledge of brand standards and Corporate policies applicable to housekeeping, especially those relating to safety and security of guest and hotel property.
  • Must have the ability to lift, stand, walk, bend, reach and move continuously to clean rooms.
  • Must have knowledge of stain removal and chemical cleaning agents, and operation of different types of equipment.
  • Must have the ability to comprehend and follow instructions from Supervisor.
  • Must have the ability to comprehend the English language sufficient to understand and communicate information for reasons such as safety and security; for example product safety labels and emergency instructions.
  • Previous janitorial experience preferred.

 

Physical Requirements

 

  • Physically mobile with reasonable accommodations.
  • Must be able to lift and carry upwards to 25 pounds.
  • Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.
  • Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, fax machines, and photo copiers.
  • Read, write, speak, and understand English.
  • Operate in mentally and physically stressful situations.
  • Respond to visual and aural cues
  • Work in cold & hot temperatures
  • Possibly be exposed to second hand smoke

 

reply to:  mmurillo@winstonhospitality.com

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About This Employer

Hampton Inn & Suites Jacksonville

1032 Hampton Inn Way
Jacksonville, NC 28546

(910) 347-3400

110 Room Hotel

hamptoninn3.hilton.com

Managed by

At A Glance

Welcome to the Hampton Inn & Suites Jacksonville hotel. Jacksonville, North Carolina is the commercial hub of Onslow County, home to Camp Lejeune and Marine Corps Air Station New River. Enjoy proximity to Ellis Airport, North Carolina State Road 24 and US Highway 17, providing easy access to all that Jacksonville has to offer.

Our inviting Jacksonville, NC hotel offers a fantastic range of amenities to help make your stay comfortable and memorable. Start your day right with Hampton’s free hot breakfast and enjoy free tea and coffee throughout the day. Make the most of your leisure time with a workout in the modern fitness center or enjoy a relaxing swim in the sparkling outdoor pool.

After a busy day, retire to an inviting guest room or suite and unwind on the clean and fresh Hampton bed®. Stay connected with free WiFi access, use the handy lap desk to work from the comfort of your bed or simply relax and watch your favorite show on the flat-screen HDTV.

Take in the rich history of this fascinating city and discover the beautiful coastlines, as well as many popular attractions. Our hotel in Jacksonville is also conveniently located close to many exciting restaurants and bars. Whether it's work, play or simply relaxation that brings you to the area, our friendly Jacksonville, NC hotel team looks forward to welcoming you.