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Maintenance Technician Part-Time

posted September 12, 2019

Hampton Inn & Suites Jacksonville
Jacksonville, NC
544544 l

About This Job

DEPARTMENT:        Repairs and Maintenance

DIRECT REPORT:    Chief Engineer



Responsible for performing general maintenance work to ensure hotel maintenance quality standards are achieved and maintained.



  • Ensures complete guest satisfaction. Treats guests in friendly and helpful manner.
  • Assists with preventative maintenance and completing work orders such as replacing ceiling tiles, light bulbs, patching vinyl etc. to maintain the hotel and keep the product quality to standard.
  • Performs other preventative maintenance assignments on a scheduled basis such as “room care”.
  • Services the hotel’s pool, including adjusting chemicals and cleaning filters, completing maintenance request forms and record logs.
  • Assists in checking electrical systems such as air conditioning controls, television sets, lighting systems, and makes minor repairs and or replacement.
  • Assists in checking and making minor repairs on general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment.
  • Refurbishes furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows and counters. Paints and finishes furniture and fixtures if needed.
  • Responds in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
  • Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly; be willing and able to comply with hotel policies and procedures including appearance and grooming, safety, security, key control and emergency procedures.
  • Must be skilled in HVAC, boilers, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping.
  • Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
  • Must be willing and able to be responsive to complaints about maintenance and be willing and able to “pitch-in” and help co-workers with their job duties and be a team player.
  • Maintains the building exterior and curb appeal for snow removal, lawn care, painting, and other gardening.
  • Maintains all franchise standards and follow-up on inspection deficiencies.
  • Investigates guest complaints.
  • Participates on the hotel Safety Committee.
  • Ensures that Quality Standards and Service are maintained for Property, Product, and People.
  • Must be able to work all shifts.
  • Supports established policies and procedures for Winston Hospitality and the hotel’s brand.
  • Assists in conducting the departmental operational audits and assists in developing corrective action plans.
  • Practices the Winston Hospitality Culture and ensures all cultural expectations are implemented and regularly practiced.
  • Supports hotel’s training needs and efforts.
  • Responsible for performing “other duties” as assigned by management


  • Must have 2-3 years maintenance experience.
  • Must be computer literate.
  • Must be able to recognize potential safety hazards and security problems in the hotel and act upon each immediately.
  • Must have thorough knowledge of all operating departments including rooms, front office, housekeeping, engineering, accounting, sales, food and beverage.

About This Employer

Hampton Inn & Suites Jacksonville

1032 Hampton Inn Way
Jacksonville, NC 28546

(910) 347-3400

110 Room Hotel

Managed by

At A Glance

Welcome to the Hampton Inn & Suites Jacksonville hotel. Jacksonville, North Carolina is the commercial hub of Onslow County, home to Camp Lejeune and Marine Corps Air Station New River. Enjoy proximity to Ellis Airport, North Carolina State Road 24 and US Highway 17, providing easy access to all that Jacksonville has to offer.

Our inviting Jacksonville, NC hotel offers a fantastic range of amenities to help make your stay comfortable and memorable. Start your day right with Hampton’s free hot breakfast and enjoy free tea and coffee throughout the day. Make the most of your leisure time with a workout in the modern fitness center or enjoy a relaxing swim in the sparkling outdoor pool.

After a busy day, retire to an inviting guest room or suite and unwind on the clean and fresh Hampton bed®. Stay connected with free WiFi access, use the handy lap desk to work from the comfort of your bed or simply relax and watch your favorite show on the flat-screen HDTV.

Take in the rich history of this fascinating city and discover the beautiful coastlines, as well as many popular attractions. Our hotel in Jacksonville is also conveniently located close to many exciting restaurants and bars. Whether it's work, play or simply relaxation that brings you to the area, our friendly Jacksonville, NC hotel team looks forward to welcoming you.