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posted October 4, 2019

Hilton Washington DC National Mall
Washington, DC
778876 l

About This Job

The Houseperson is responsible for assisting (delivering and picking up) guest room attendants with linens and trash from guest rooms, including Fresh Connect.  Responsible for maintaining the cleanliness and the appearance of the hotel by deep cleaning and preventative maintenance.


  • Keep work area clean and neat, free from dust and litter.
  • Deliver clean linen to guest room attendants and linen closets
  • Collect and deliver dirty linen to Laundry.
  • Collect trash and recycling from guest room attendant’s carts and dispose of properly.
  • Deliver all extra supplies to linen closets.
  • Vacuum hallways, dust hallway pictures, tables, etc.
  • Sweep and mop stairwells and service elevator landings.
  • Sweep and mop vending machine areas and keeps machines clean.
  • Lock all linen closets at the end of the shift.
  • Collect dirty glasses and mugs and take to housekeeping for cleaning.
  • Turns in all Lost & Found items following the standard procedures.
  • Flips mattresses quarterly.
  • Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered.
  • Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction.
  • Be a team player and encourage the teamwork attitude among staff.
  • Attends department and inter-departmental meetings.
  • Notify management of any pertinent information related to shift activities.
  • Be knowledgeable in all hotel emergency procedures.
  • Ensure areas are free of safety hazards and performs all duties in a safe and efficient manner.
  • Ensures total guest satisfaction.
  • Follow manager’s instructions and performs other duties as directed or assigned.
  • Assist in safety and maintenance by tracking items in HotSos for relevant department
  • Utilize Room Expediter (REX) system
  • Assists with cleaning and organizing store room as needed.
  • Cleans ceilings.
  • Moves heavy furniture.
  • Carpet cleaning.

The Hilton DC National Mall provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to to let us know the nature of your request.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.


About This Employer

Hilton Washington DC National Mall

480 L'Enfant Plaza
Washington, DC 20024

367 Room Hotel

At A Glance

We’re located just steps from the Air & Space Museum, Museum of Natural History, the Wharf, Department of Energy, U.S. Post Office, the NEW International Spy Museum and L’ Enfant Metro Station. The only DC hotel with either 1 or 2 King beds in all of our spacious rooms, including 65-inch TVs and oversized walk-in showers. Guests can savor excellent dishes at L’ Enfant Bar and Grill. They can also enjoy our Executive Lounge and beautiful meeting and event spaces.

  • Silver LEED-certified hotel in Washington DC National Mall area
  • 367 spacious rooms and suites, all with floor-to-ceiling windows
  • Hotel restaurant, lounge, café and market, plus daily room service
  • Resort-style seasonal outdoor pool and expansive fitness center
  • Chic event space for meetings and weddings of up to 800 guests
  • Executive Lounge with daily refreshments and concierge services