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Bellperson Part-Time

posted October 13, 2019

Fort Lauderdale Marriott North
Fort Lauderdale, FL
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Are you all about Creating Personal Connections with all around you, serving others, and making others day a brilliant day? Then this is the place for you! Brilliant Hosting starts here....helping our guests travel brilliantly!
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About This Job

Job overview

The Bellperson is responsible for assisting with the check-in/check-out processes and accommodating guests during their stay in an attentive, courteous and efficient manner.

What you will be doing

Fundamental Requirements

  • Load and unload luggage carts.
  • Escort guests to rooms and familiarize them with hotel services and amenities (hours of outlets, pool, and exercise room, etc.). Inspect guest’s room to ensure it is in order and that supplies are adequate.
  • Explain features of the room including operation of radio, television, telephone, in-room movie system, etc.
  • Check/store luggage for arrivals and departures with luggage tags.
  • Deliver messages to meeting rooms.
  • Deliver flowers, laundry and packages to guestrooms.
  • Assist with room changes.
  • Maintain current listing of local and area attractions, special events and activities.
  • Maintain list of local transportation guides, churches, sports arenas, etc.
  • Assist Houseperson with guest requests.
  • Ensure lobby reader board is correct.
  • Provide information, maps and directions as required.
  • Answer console to assist guest service agents.
  • Show guestrooms and suites as needed and emphasize the hotel’s amenities.

Requirements

Job Requirements

Education & Experience:

  • High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
  • Must have a valid driver's license for the applicable state.

Physical Requirements

  • Flexible and long hours sometimes required.
  • Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to stand during entire shift

General Requirements

  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented
    manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with TPG Hospitality Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with TPG Hospitality Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management  

Compensation: 8.46

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About This Employer

Fort Lauderdale Marriott North

6650 North Andrews Avenue
Fort Lauderdale, FL 33309

(954) 771-0440

315 Room Hotel

www.marriott.com

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and 'hospitality employer of choice!'

Our Hotel

Our modern hotel provides the ideal setting for relaxation and places visitors near top area destinations including Fort Lauderdale Beach, Pompano Beach, Holy Cross Hospital and Isle Casino® Racing Pompano Park. After a day of adventure, guests can retreat to our modern accommodations with luxury bedding, free Wi-Fi and flat-panel TVs. When hunger strikes, guests can enjoy a meal in private with our 24-hour room service, or head to Blue Fire Grille to sample delicious American cuisine with a Caribbean flair. In the evening, we invite our guests to unwind at Blue Fire Bar and Lounge while watching a game and enjoying a draft beer or cocktail. For those hosting a business or social event during their visit, we offer 19 versatile meeting venues with custom catering options and planning services. The Fort Lauderdale Marriott North will exceed all expectations.