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Room Attendant

posted October 13, 2019

Best Western Plus Fort Wayne Inn & Suites North
Fort Wayne, IN
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About This Job

Job overview

As a Room Attendant, you will fill a vital role in ensuring guest satisfaction through cleanliness and guest room hotel services for each guest. You will be focused on optimizing each guest’s experience by providing a spotlessly clean hotel guest room, facilities and outlets and providing incredibly friendly guest service to every guest.

The ideal candidate will:

  • Love the look and smell of clean, be detail oriented, preferably with facility cleaning experience.
  • Be incredibly friendly, customer centric, love to smile and have FUN in a team environment.
  • Clean and service assigned guest rooms in a timely and organized manner according to procedures and standards.
  • Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to appropriate department. Follows up to ensure guest satisfaction.
  • Maintains linen cart and supplies neat and organized to department standards.
  • Maintains security of equipment, keys and supplies issued each day.
  • Reports lost and found articles to supervisor.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

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About This Employer

Best Western Plus Fort Wayne Inn & Suites North

5926 Cross Creek Boulevard
Fort Wayne, IN 46818

(260) 490-6060

62 Room Hotel

www.bestwestern.com

Our Hotel

Stay close to The Fieldhouse or enjoy extended stay rates for guests who are here for a term at Indiana University-Purdue University Fort Wayne (IPFW) or Ivy Tech Community College. Blocked rooms, spacious accommodations and stellar customer service make this property stand out. Our indoor hot tub and pool add a touch of luxury to any trip. The complimentary full hot breakfast ensures every morning starts with a gourmet fare. Plus, when you’re so close to local attractions, it’s easy to make the most of your time in Indiana.

Sporting tournament venues such as Spiece Fieldhouse bring fans and teams to town from around the world. The Plex is a favorite local venue and SportONE Fieldhouse is where many legendary games have been played. From events at the Allen County War Memorial Coliseum to the Fort Wayne Children’s Zoo, there’s truly something for everyone nearby. Annual events like the Vera Bradley Outlet Sale are favorites of locals and travelers alike.

When on business with General Motors Corporation or AT&T, you deserve to feel at home. Ernst & Young employees as well as workers with BAE Systems enjoy the short commute from our Fort Wayne hotel. With the Three Rivers Festival holding festivities all summer that include Junk Food Alley’s live performances, bands and parades, mixing in some fun is easy. There are many attractions downtown such as the library, which has the second largest genealogy center in the U.S., the botanical gardens and of course The Historic Embassy Theatre and the Grand Wayne Convention Center.

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.