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Bell Person

posted October 13, 2019

Raleigh Marriott City Center
Raleigh, NC
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801130 l

About This Job

You have a sunny, helpful nature. You’re happiest on the move, ever alert to what needs doing. Talking with people from all over energizes you. And with a passion to please, you thoughtfully offer guests helpful tips while lending a hand, opening doors, whisking away luggage, and holding pet leads as guests get settled. You know the property and surrounding area by heart, quickly becoming a trusted source for guests. You take great care and pride in your work, which guests immediately recognize and reward. Interstate’s Bell Staff position may be a great way for you to earn your potential.

As Bell Person, you will

  • Provide the pivotal first impression, setting the tone for the guest experience.
  • Extend a genuinely friendly welcome to arriving guests. Help with doors and luggage, guiding guests to the front desk, assisting guests to their rooms, and offering tips about the property and room amenities.
  • Respond helpfully to guest questions about the property, getting around and nearby happenings.
  • Pitch in. Help guests with special requests, room deliveries, and transportation arrangements when the need arises. Tidy the lobby and public areas when you see something out of place, reporting any repair or maintenance needs.

Fundamentals

A high school education or equivalent is required, with prior customer service experience helpful. The ability to communicate effectively and graciously in English is essential. This position requires continuous movement, full mobility, lifting up to 50 pounds and pushing or pulling a luggage cart up to 200 pounds.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Raleigh Marriott City Center

500 Fayetteville Street
Raleigh, NC 27601

(919) 833-1120

401 Room Hotel

www.marriott.com

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Our Hotel

Our modern hotel features an unparalleled location next to the Raleigh Convention Center and just a short distance from North Carolina State University and the PNC Arena. After exploring the downtown area, travelers can retire to comfort in our redesigned rooms and suites. We provide plush bedding, Smart TVs and room service for our guests' convenience. Guests can treat their taste buds to award-winning cuisine and handcrafted cocktails at Rye Bar and Southern Kitchen. 

When guests are not attending an event at the convention center next door, they can reserve one of our six venues for their wedding reception or business convention. 

Our active travelers can stay fit at our indoor pool and 24-hour fitness center. However guests decide to spend their time with us, we revitalize travel routines at Raleigh Marriott City Center.