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Executive Housekeeper

posted October 15, 2019

Hyatt Centric Old Town Alexandria
Alexandria, VA
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Opening Executive Housekeeper for brand new hotel, opening in 2020!
801381 l

About This Job

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.  This position reports to the hotel's Assistant General Manager. The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction.  This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members. 

This position will be available in December.  Hyatt Centric Alexandria is scheduled to open in early 2020!

Duties include:

  • Responsible for short and long term planning and the management of the hotel’s Housekeeping operations
  • Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
  • Solid understanding of housekeeping and laundry supplies and pars
  • Teach employees importance of, and how to greet guests and courteously solve guest requests
  • See that inspection program is consistently maintained
  • Assure all safety and security policies and procedures are followed
  • Work closely with all other Departments
  • Inspect rooms daily
  • Experience purchasing linens and housekeeping supplies
  • Current on latest housekeeping and laundry technology
  • Work closely with vendors to assure proper pricing, delivery, and maintenance
  • Experience teaching, supervising, and mentoring multilingual and multicultural staff
  • Ensure OSHA and ADA policies are adhered to
  • Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful
  • Insures proper staffing levels for customer service goals
  • Coach and counsel employees to reflect Hyatt service standards and procedures

Qualifications

 

  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
  • 4 years or more of progressive hotel Rooms Management experience
  • 2+ years of Housekeeping Leadership experience. 
  • Service oriented style with professional presentations skills.
  • Pre-opening experience an asset.
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line.
  • Clear concise written and verbal communication skills.
  • Must be proficient in Microsoft Word and Excel.
  • Must have excellent organizational, interpersonal and administrative skills.
  • Ability to work a flexible schedule including Weekends and Holidays.
  • Must be proficient in general computer knowledge, including a working
  • Knowledge of Housekeeping Systems in Opera, Reserve, and Rex.
  • Candidates should be extremely detail oriented and organized.
  • Candidates should possess proven leadership skills.
  • The responsibilities include assisting in overseeing any area in the Housekeeping Department.
  • Duties may also include training, staff development and scheduling.
  • Must have physical stamina to lift moderate amounts of weight.
  • Ability to stand and walk for long periods of time.

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About This Employer

Hyatt Centric Old Town Alexandria

1611 King Street
Alexandria, VA 22314

(703) 548-1050

124 Room Hotel

www.hyatt.com

Explore Old Town and D.C.

Walk to historic Old Town destinations from your chic room at Hyatt Centric Old Town Alexandria, just eight miles from downtown D.C. You’ll stay one mile from Market Square and the bustling waterfront, surrounded by more than 200 independent restaurants and shops.