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Commercial Manager

posted October 16, 2019

DoubleTree by Hilton Putian
Putian, China
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660350 l

About This Job

Description

The
Commercial Director(Manager), O&M APAC is responsible for
developing a commercial strategy covering all segments and channels to
maximize total revenue and profit performance as well as market share
penetration of Hilton, owned and managed portfolio in APAC.


This role will drive the
planning and execution of the commercial strategy and activity through
supporting the Revenue management team, Sales, Catering and Events,
Marketing, eCommerce and Public Relations teams, through working
effectively with area support teams. F&B commercial activities will
be shared responsibilities with the F&B Manager, Director of
Operations, GM and the Commercial Director.



The Commercial Director(Manager)
is a role model for the commercial community within the owned and
managed portfolio in APAC, and develops teams and individuals in these
functions whilst being a Key business partner to the Hotel General
Manager. They support hotels in deriving the most value from Hilton
Worldwide Sales teams. The Commercial Directors(Manager)
role is key to seize new opportunities through strong customer
relations and works as an Ambassador for the company with our Owners and
Key Stakeholders.



The role ensures that
commercial management strategies are set for all revenue streams and
that all systems are used to their full potential to yield the highest
possible amount of revenue from all available space, whether in Rooms,
Meeting Space, outlets or other revenue departments. Driving overall FMS
results gaining an Unfair share through a disciplined execution of
commercial activities.

A Commercial Director(Manager)
will be lead, coach, develop, recruit and retain future talents. He/she
will manage performance, develop and evaluate the commercial team
members on the agreed KPI’s, whilst working effectively as part of a 4D
structure on property.


What will I be doing?


  • Directly accountable for driving the Top line Budget and Forecast by
    implementing a commercial strategy and business plan through to
    execution using the Hilton Worldwide Commercial Focus process and all
    available business tools and intelligence available. Deliver as a
    minimum the budgeted revenues across all revenue streams, To include but
    not limited; All Rooms, GC&E, F&B, Leisure and Spa with a
    control on cost of sale, route to market, channel shift and marketing /
    Ecommerce opportunities.
  • Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.
  • Ensure Business Review Guidelines (current to + 5 years) all Pricing
    & Rate Quotation Strategies are in place in order to maximize all
    pricing components of sales and catering opportunities and achieve
    positive group market share.
  • Support various On Property, RDOS’s, and Area Marketing teams in
    coordinating hotel level marketing, sales and public relations
    activities. Liaise with regional support and brand teams to provide
    maximum benefit to hotel performance.
  • Support the Cluster Revenue Managers/On Property Revenue Manager and
    RMCC to establish an optimal mix, review and validate forecasts,
    develop strategies for different demand periods, and review and approve
    retail and group pricing strategies.
  • Develop and maintain strong relationships with all stakeholders,
    owners, hotel teams, HWS matrix support teams to ensure commercial
    benefits of the hotel.
  • Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.
  • Consistently conforms to Hilton brand standards and corporate
    identity and utilizes all communication tools (under the guidance of
    regional marketing and BPS).
  • Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.
  • Participate in the leadership activity of the Hotel and Region.


Requirements

What are we looking for?


A Commercial
Director(Manager) serving Hilton brands is always working on behalf of
our Guests and working with other Team Members. To successfully fill
this role, you should maintain the attitude, behaviours, skills, and
values that follow:

  • Minimum of 3+ year’s hospitality/travel industry experience in a revenue generating or commercial services role.
  • Minimum 3+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups
  • 3+ experience working in a collaborative/matrixed environment
  • 3+ years working with departmental financial data to make strategic/tactical decisions
  • 3+ years of experience evaluating and identifying business opportunities for a business
  • At least 3 years of experience managing a sales or commercial team
  • Fluent in English

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • 3+ years working in a multi-complex hotel/travel industry environment.
  • Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance.
  • Local language, strong attribute to have.


What will it be like to work for Hilton?


Hilton is the leading
global hospitality company, spanning the lodging sector from luxurious
full-service hotels and resorts to extended-stay suites and mid-priced
hotels. For nearly a century, Hilton has offered business and leisure
travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional
guest experiences across its global brands.
Our vision “to fill the earth with the light and warmth of hospitality”
unites us as a team to create remarkable hospitality experiences around
the world every day. And, our amazing Team Members are at the heart of
it all!







EOE/AA/Disabled/Veterans

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About This Employer

DoubleTree by Hilton Putian

No. 2276 Middle Licheng Avenue
Putian, 351100
China

+86-594-2358888

337 Room Hotel

doubletree3.hilton.com

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At A Glance

Conveniently located in Putian's central government and commercial district, the DoubleTree by Hilton Putian hotel is the ideal place to stay if you are looking to make the most of your time in the area. Only 20 minutes from Putian Railway Station, this contemporary hotel is in easy reach of the nation's high-speed line, Chang Le Airport and Gao Qi Airport. Check in and experience a warm DoubleTree welcome, modern facilities and friendly, professional service.

Keep connected from the comfort of your guest room or suite with internet access, get some work done at the large desk, watch a movie on the 42-inch LCD TV and enjoy a great night's sleep in the award-winning Sweet Dreams bed. Step up to an Executive Room or a suite and benefit from extra space, a range of special touches and exclusive access to the Executive Lounge, and enjoy a complimentary breakfast every morning and a happy hour every afternoon.

Unwind after a busy day or a long journey with a swim in the indoor pool. Work out in the contemporary fitness center, then soothe tired muscles in the sauna and steam room. Catch up with friends and colleagues over a meal in one of the hotel's three restaurants. With fresh, expertly prepared Chinese dishes, Fujianese specialties and Western favorites, you're sure to find something to please. A 24-hour business center and seven flexible function spaces make this hotel the perfect venue for your next Putian meeting or event.

  • Putian hotel in central government and business district 
  • 24-hour business center and WiFi access throughout
  • Executive Lounge with complimentary breakfast, daily happy hour and express check-in/out
  • Three restaurants and one bar on-site
  • Modern fitness room and indoor pool
  • Seven flexible meeting rooms