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TEMPORARY Reservation Agent / PBX Operator Full-Time Temporary

posted September 16, 2019

Residence Inn New York Manhattan/Central Park
New York, NY
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604618 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a TEMPORARY Reservation Agent / PBX, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Residence Inn New York Manhattan/Central Park

1717 Broadway
New York, NY 10019

(212) 324-3774

261 Room Extended Stay

www.marriott.com

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Our Hotel

Travelers can create their temporary home at Residence Inn New York Manhattan/Central Park. As America's tallest hotel in a central Midtown location, we make it easy to experience all New York City has to offer including Times Square, Broadway Theatre, Carnegie Hall and Lincoln Center. Central Park is right outside of our hotel, allowing guests to take a scenic stroll away from the hustle and bustle of the city whenever they please. When it's time to wind down, visitors will live in true comfort with our modern suites featuring chic furnishings and floor-to-ceiling windows boasting breathtaking views. Deluxe kitchenettes, large workspaces and complimentary Wi-Fi are also included, making it easy to maintain their routines. Guests traveling on business? They can utilize one of our impressive meeting venues, or host a company party on our Sky Terrace. Reserve your getaway at Residence Inn New York Manhattan/Central Park and discover an artistic twist to any extended stay.