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Dual Assistant General Manager

posted September 16, 2019

Residence Inn Chicago Schaumburg/Woodfield Mall
Schaumburg, IL
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About This Job

Does thriving at a fast-pace, relationship building, and navigating dynamic business operations - to delight guests and exceed financial goals - bring out your best self? Then, Interstate’s Assistant General Manager position may be your best next career move. 

As Assistant General Manager, you will

  • Oversee hotel operations to ensure a safe, comfortable environment for guests to enjoy and where associates can excel. Get out from behind the desk to observe guest experiences and staff interactions. When complications surface – and they will – make it right for the guest and open channels for associates. 
  • Build and Foster Front Office Staff. Create an environment that’s engaging, where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.
  • Team up with Sales. Brainstorm and implement occupancy and revenue boosting strategies.
  • Keep a pulse on operational and financial performance.  Actively participate in the budget process, and accurately forecast for optimal staff and supply levels, maximum flow-through, and exceptional guest experience
  • Act as Manager on Duty, when duty calls.

Fundamentals

A four-year degree or equivalent education or experience, plus two to three years’ in hotel company related position, with discipline-specific operations knowledge and supervisory experience is required. Verbal and written English language proficiency is required, with a second language helpful. You must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and switchboard operation knowledge is expected.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Residence Inn Chicago Schaumburg/Woodfield Mall

1610 McConnor Parkway
Schaumburg, IL 60173

(847) 517-9200

125 Room Extended Stay

www.marriott.com

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Our Hotel

Designed for extended stays, our suites have 50% more space than the average hotel room and free perks make travel a breeze. Located 14 miles from O' Hare Airport off of I-290, our Schaumburg extended stay hotel is minutes away from the Schaumburg Convention Center and Woodfield Mall. Our renovated hotel features suites with Queen-size beds, separate living with pull out sofa bed, and fully equipped kitchenette to give guests all the comforts of home. When guests don’t feel like cooking, they can start their day with our free hot breakfast buffet (hot and cold items) and then join us Monday through Wednesday for the MIX where we’re serving up free apps and drinks. Business travelers appreciate our proximity to Catamaran, Motorola and Zurich, while keeping up with their lifestyle with our 24-hr gym and complimentary WiFi. Complimentary Shuttle is provided within a 5-mile radius.