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Security Manager

posted September 16, 2019

Canopy by Hilton Cancun La Isla
Cancun, Mexico
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About This Job

Description

A Security Manager directs security personal to deliver a safe Guest and Member experience while coordinating with government and law enforcement and ensuring compliance with local safety legislation and emergency procedures.



What will I be doing?

As a Security Manager, you are responsible for directing and coordinating the activities of security personnel, coordinating with government and law enforcement agencies, and organising patrolling of the property to deliver a safe Guest and Member experience. A Security Manager will also be required to liaise with the Hilton Safety/Security director on important matters and ensure that hotel is in compliance with all local safety regulations and emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Maintain good communication and work relationships in all areas of the hotel
  • Coordinate with government and law enforcement agencies as necessary
  • Coordinate additional personnel for Conference and Banqueting functions
  • Organise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
  • Assist the hotel in complying with Local Fire Safety Legislation
  • Assist the hotel with Local Safety Legislation being specifically responsible for compliance of the security department
  • Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security
  • Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police
  • Liaise with the Hilton Safety/Security director on the implementation of Company Policies, guides, and matters of mutual interest
  • Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security
  • Prepare incident reports
  • Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities
  • Plan, deliver and facilitate regular staff awareness training
  • Be fully conversant of company terrorist procedures and convey to staff
  • Be fully conversant with hotel Fire and Emergency procedures
  • Responsible for management of key control within all departments

Requirements

What are we looking for?

A Security Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Organised and systematic approach to problem solving
  • Security industry experience in managerial capacity
  • Ability to listen and respond to demanding guest needs
  • Excellent leadership, interpersonal and communication skills
  • Accountable and resilient
  • Committed to delivering high levels of customer service
  • Ability to work under pressure
  • Flexibility to respond to a range of different work situations
  • Good grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in same or similar role
  • First Aid
  • Fire fighting qualification
  • IT proficiency
  • Fire combat training


What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!








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About This Employer

Canopy by Hilton Cancun La Isla

Boulevard Kukulcan S N Km. 12.5, Zona Hotelera
Cancun, 77500
Mexico

169 Room Hotel

canopy3.hilton.com

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At A Glance

Hello and welcome to Canopy by Hilton Cancun La Isla, a new, urban hotel beside the lagoon in Cancun’s hotel zone. Enjoy being steps from some of the area’s best shopping, restaurants and white sand beaches. We'll introduce you to the neighborhood with a local welcome gift at check-in.

At Canopy, we've got you covered. Our Just-Right Rooms are comfortable, modern spaces with the amenities you want, like free WiFi, a 55-inch HDTV, murals from local artists and our exclusive Canopy beds. Deluxe rooms feature views of the ocean, a balcony and double shower, while our suites include a living room, dining area, espresso/bar cart and hanging chair as well as signature Canopy socks and bathrobe. Feel better going forward and fill up your bottles with filtered water on every floor.

Welcome the day in the café with a delicious artisanal breakfast made with fresh ingredients and local produce or have a Canopy Break Fast bag delivered to your door. Dine at Canopy Central Café & Bar or head to the roof to sip cocktails, fresh juices or coffee al fresco. Join us at the lobby bar for complimentary evening tastings of local beer, wine and more.

Enjoy the view while working out or relaxing poolside at our rooftop fitness center and outdoor pool. If there’s business to be done, settle into our co-working space with comfortable seating and plenty of charging outlets. We also offer 3 boardrooms for meetings and events, and our beautiful terrace will accommodate 36 guests.