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IT Supervisor

posted September 16, 2019

Canopy by Hilton Cancun La Isla
Cancun, Mexico
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About This Job

Description

An IT Coordinator will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.



What will I be doing?

As an IT Coordinator, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Coordinator will perform the following tasks to the highest standards:

  • Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages
  • Record all issues that arise and advise the IT Manager of any issues that need further attention
  • Recommend system improvements to the IT Manager
  • Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements

Requirements

What are we looking for?

IT Coordinators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous IT experience, preferably in the hotel, leisure, and/or service sector
  • Experience of all Microsoft systems
  • Experience of hotel applications, such as Fidelio and Micros, preferred
  • Excellent organizational and interpersonal skills
  • Current technical skills and knowledge of technology


What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!








EOE/AA/Disabled/Veterans

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About This Employer

Canopy by Hilton Cancun La Isla

Boulevard Kukulcan S N Km. 12.5, Zona Hotelera
Cancun, 77500
Mexico

169 Room Hotel

canopy3.hilton.com

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At A Glance

Hello and welcome to Canopy by Hilton Cancun La Isla, a new, urban hotel beside the lagoon in Cancun’s hotel zone. Enjoy being steps from some of the area’s best shopping, restaurants and white sand beaches. We'll introduce you to the neighborhood with a local welcome gift at check-in.

At Canopy, we've got you covered. Our Just-Right Rooms are comfortable, modern spaces with the amenities you want, like free WiFi, a 55-inch HDTV, murals from local artists and our exclusive Canopy beds. Deluxe rooms feature views of the ocean, a balcony and double shower, while our suites include a living room, dining area, espresso/bar cart and hanging chair as well as signature Canopy socks and bathrobe. Feel better going forward and fill up your bottles with filtered water on every floor.

Welcome the day in the café with a delicious artisanal breakfast made with fresh ingredients and local produce or have a Canopy Break Fast bag delivered to your door. Dine at Canopy Central Café & Bar or head to the roof to sip cocktails, fresh juices or coffee al fresco. Join us at the lobby bar for complimentary evening tastings of local beer, wine and more.

Enjoy the view while working out or relaxing poolside at our rooftop fitness center and outdoor pool. If there’s business to be done, settle into our co-working space with comfortable seating and plenty of charging outlets. We also offer 3 boardrooms for meetings and events, and our beautiful terrace will accommodate 36 guests.