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Complex Director of Security - Casa Marina, Waldorf Astoria Resort & The Reach, Curio Collection

posted September 16, 2019

Waldorf Astoria Casa Marina Resort
Key West, FL
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404825 l

About This Job

Description

Casa Marina Key West, A Waldorf Astoria Resort, and The Reach Key West, Curio Collection property is currently looking to hire a Complex Director of Security. Casa Marina Key West resort is nestled along the southern edge of the island – overlooking more than 1,100 feet of beach reserved exclusively for hotel guests. With 311 guest rooms and more than 11,000 square feet of function space. The Reach Key West, offers 150 guest rooms and 4,700 square feet of function space.


The ideal candidate will be an excellent leader with strong attention to detail, organization, and follow through. This candidate will have at least 4 years of management experience with safety and security.


What will I be doing?


As a Director of Security and Safety, you would be responsible for directing and administering the implementation of all safety and security programs and initiatives to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Direct and administer all Safety and Security operations and functions to include, but not limited to, preserving the safety and security of the guests, team members and the facility, safe work practice promotion, OSHA compliance, safety incentive programs and classes, systems use and management, lost and found, budgeting and forecasting, department management, adherence to federal, state and local standards and meeting participation and facilitation
  • Direct and administer the patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
  • Direct and lead investigations of accidents, thefts, property loss and unlawful activities
  • Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
  • Serve as primary liaison with federal, state and local law enforcement
  • Oversee the administration and accuracy of all required reports and documentation
  • Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
  • Recruit, interview and train team members

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!






EOE/AA/Disabled/Veterans

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About This Employer

Waldorf Astoria Casa Marina Resort

1500 Reynolds Street
Key West, FL 33040

(888) 303-5717

311 Room Hotel

www.casamarinaresort.com

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About Casa Marina

Opened on New Year's Eve of 1920, Casa Marina, A Waldorf Astoria Resort, is a flawless merging of old Key West ambiance and contemporary luxury. Immerse yourself in a restful haven where emerald lawns meet a blue Atlantic - welcoming stunning sunrises each day. Come to the "house by the sea" enveloped in breezy elegance and shaded by graceful palms.
The premier place to escape in Key West.

Enjoy a taste of tropical living at the legendary Casa Marina, A Waldorf Astoria Resort. Nestled along the southern edge of the island – spanning more than 1,100 feet of private beach  – our modern accommodations provide a luxurious hideaway for travelers. Listed in the National Register for Historic Places, this landmark resort has attracted business tycoons, artists, and dignitaries since the 1920’s. Be a part of this grand tradition.

  • Located on the largest private beach in Key West, Florida
  • A short walk from Southernmost Point U.S.A, the Key West Aquarium, Ernest Hemingway's House and President Truman's House
  • Minutes from the vibrant attractions and nightlife of Duval Street and historic Old Town
  • Easy access to world-class water sports, including deep-sea fishing, wind surfing, and diving in America's only living barrier reef
  • Only three miles from Key West International Airport (EYW)

Timeless luxury of the Florida Keys

Excellent. Perfect. Unsurpassed. Discover the quintessential Key West experience at Casa Marina, A Waldorf Astoria Resort – where luxury and history blend to create an environment of exceptional charms.