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Public Area Attendant

posted September 16, 2019

Renaissance Cleveland Hotel
Cleveland, OH
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About This Job

Job overview

As a Public Area Attendant, you will fill a vital role in ensuring guest satisfaction through cleanliness and guest room hotel services for each guest, during the Second shift.  You will be focused on optimizing each guest’s experience by providing a spotlessly clean hotel facilities and outlets and providing incredibly friendly guest service to every guest. 

The ideal candidate will: 

  • Love the look and smell of clean, be detail oriented, preferably with facility cleaning experience.
  • Be incredibly friendly, customer centric, love to smile and have FUN in a team environment.
  • Cleans and services assigned hotel public areas in a timely and organized manner according to procedures and standards.
  • Maintains cleanliness and organization of the hotel’s facilities including but not limited to: stairwells, the hallways, the vending areas, the outdoor corridors, the lobby area, the break room, the fitness center, the back office area, the laundry room, public restrooms, and other public areas.
  • Remove all objects (example: room service trays, trash, etc.) from guest hallways to the service area or Housekeeping Office as needed.
  • Cleans public bathrooms and adds clean liners , restocks toilet paper and facial tissue, empties wastebaskets. Dusts, cleans, and straightens furniture as needed.
  • Cleans and sanitizes telephones, door handles, and other hardware fixtures. Also polishes chrome and other surfaces routinely. 
  • Vacuums all areas according to a schedule or when needed.
  • Maintains security of equipment, keys and supplies issued each day.
  • Reports lost and found articles and needed repairs of unsafe conditions to supervisor. 
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

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About This Employer

Renaissance Cleveland Hotel

24 Public Square
Cleveland, OH 44113

(216) 696-5600

491 Room Hotel

www.marriott.com

Our Hotel

Originally built in 1918, the Renaissance Cleveland Hotel is a local landmark. Stylish and sophisticated with architecture that reflects the area’s unique style and rich history, we’re ideally located in Downtown Cleveland near Public Square and connected to Tower City Center the hub of Downtown Cleveland’s nightlife and attractions featuring an array of boutiques, restaurants, and a movie theater. 

Visitors can catch a Cleveland Cavaliers game at the Q (Quicken Loans Arena) or see the Cleveland Indians at Progressive Field, both are a short walk away. Plus, Jack Cleveland Casino is connected to our Downtown Cleveland hotel via Tower City. Our guests will experience the best of Downtown Cleveland while staying in modern rooms with upscale amenities and elegant decor. 

Elevated in every way, the Renaissance Cleveland Hotel features vaulted ceilings, high-arched windows, a stunning marble fountain, and a magnificent Grand Ballroom that’s the perfect stage for conventions, corporate meetings, and wedding receptions.

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.