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Guest Service Representative Part-Time

posted September 16, 2019

Hampton Inn Sacramento/Rancho Cordova
Rancho Cordova, CA
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Let your Personality Shine! The Stage is all yours! Do you enjoy creating memories for others, celebrating others, helping others, then come join the team! Stop in to fill out an application.
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About This Job

Job overview

As a Guest Service Representative, you will fill a pivotal role in ensuring guest satisfaction  You will be focused on optimizing each guest’s experience. 

Weekends, evenings, holiday availability required. 

The ideal candidate will: 

  • Have one year of hotel, customer service and/or sales experience. * Special consideration will be given to those who exhibit a proven track record of exemplary customer service/sales performance in other business fields with strong leadership abilities, excellent oral and written communication skills, proficient computer skills to include Word, Excel, Adobe and guest and employee centric management practices.*
  • Be incredibly friendly, customer centric, love to smile and have knowledge of the local area. 
  • Team Player
  • Open to Cross Training in all areas of the hotel 

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan 
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance 
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

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About This Employer

Hampton Inn Sacramento/Rancho Cordova

10755 Gold Center Drive
Rancho Cordova, CA 95670

(916) 638-4800

86 Room Hotel

hamptoninn3.hilton.com

At A Glance

We are located near the CSUS Campus, CSUS Aquatic Center, Sacramento Raceway and Cal Expo. Visitors will also enjoy a location nearby companies such as Deloitte, Aerospace and Aerojet Rocketdyne Corporate. Our hotel is a short drive from downtown Sacramento, Lake Tahoe, Apple Hill and Amador Wine Country. We're an excellent home base for exploring historic Old Sacramento, and within walking distance of restaurants and shops. Guests will find a wide array of outdoor activities minutes away at the American River such as: hiking, cycling, paddle boarding and water rafting. Our Sacramento/Rancho Cordova hotel is also near the Sacramento Speedway, Lake Natoma, and Mather Airport.

If guests want a comfortable hotel in Sacramento while they are here on business or leisure, they should look no further than this Sacramento/Rancho Cordova hotel. Our friendly team at the Hampton Inn Sacramento/Rancho Cordova hotel will offer recommendations for the best Californian sights. With a range of thoughtful amenities such as a heated indoor pool, a fully equipped fitness center and a business center, our guests are guaranteed to have a satisfactory stay.

  • Minutes from downtown Sacramento 
  • Free, hot breakfast and WiFi 
  • 10 minutes from CSU Sacramento
  • Accessible rooms available upon request 
  • Freshly-baked cookies served every evening
  • Heated indoor pool

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.