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Director of Sales & Marketing

posted October 12, 2019

1 Hotel West Hollywood
West Hollywood, CA
Great leaders make the world a better place.
789510 l

About This Job

Grow with us...

Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. Our industry-leading Sales & Marketing Team has become known for its ability to maximize the hotel’s profitability while delivering impeccable, perfectly-executed experiences for our guests.  

1 Hotel West Hollywood in search of a zestful Director of Sales & Marketing, a demonstrated leader who isn't afraid to take calculated risks and develop solutions, a natural at relationship building, and a sharp numbers person to review/analyze department collateral, drive measurable results.  They'll assist in creating a clear (and compelling) vision for the hotel, understand market-mix, and align people, structures and systems to achieve planned goals.  As a member of the Guidance Team, they'll attend all executive meetings and ensure the 1 Brand and Good Natured Service standards are always upheld, without compromise.  Now that’s a beautiful thing.

Our ideal Candidate:

  •  lead all group, transient and sales actions and maximize profit for the hotel.
  • Responsible for the operations of the Sales department, including Sales budget
  • Recruits for, trains and manages sales team members who will enhance the 1 Hotels culture and demonstrate functional expertise; ensuring staffing levels are appropriate to meet business demands.  
  • Develop positioning, rates and strategies with Revenue team
  • Is responsible for achieving overall rooms revenue budget for property
  • Prepares monthly, quarterly and annual reports and plans including marketing plan and expense budget; assists with forecasting and annual budget process
  • Attends monthly / quarterly financial review meetings
  • Is knowledgeable of hotel specific competitive set, recommends service, product improvements to stay competitive
  • Identifies opportunities to optimize performance and create value by challenging existing processes, encouraging innovation and driving necessary change.
  • Reviews shifts of market-mix with Corporate and Sales & Marketing team
  • Could handle hotel specific accounts
  • Incorporates marketing actions into sales activities
  • Extracts and analyzes data; recommends appropriate actions
  • Stays informed of market trends and introduce new products and services to drive guest engagement, increase revenue and ensure a competitive position in the market.
  • Coaches departmental and sales managers to ensure goal and plan achievement.
  • Trains team members; plan, assign and direct work; reward and discipline team members; address complaints and resolve problems. Provide guidance and direction to subordinates through coaching, counseling, mentoring, and reviewing performance.
  • Utilizes interpersonal and communication skills to lead, influence and inspire others; advocate sound business decisions; demonstrate honesty and integrity; lead by example.
  • Builds and maintain an organizational culture that maximizes employee engagement and attracts top talent.
  • Actively participate in overall hotel leadership as a member of the hotel’s Guidance Team.


  • Reports to the General Manager of 1 Hotel West Hollywood and Corporate Director of Sales & Marketing of SH Group.  Has oversight for all Sales leaders and team members.


  • A post-secondary diploma or degree in a field of study related to this profession; 4 years of experience in a comparable position and/or an equivalent combination of education and experience.
  • Extensive hotel sales experience within the luxury market; demonstrated strong leadership and selling skills; and proven achievements in selling, optimizing guest and team member engagement and financial performance.
  • Must possess strong presentation skills, exceptional follow-up capabilities and a strong business development acumen.  
  • Experience successfully leading in a fast-paced environment and prioritizing demands.
  • Strong interpersonal, team member relations and leadership abilities, a flexible, dynamic and positive demeanor.
  • Must function optimally in a team environment and possess strength in strategic planning.
  • Well versed in Sales & Marketing and Revenue Management financial aspects
  • Technically savvy and familiar with Sales & Marketing operating/budgeting systems and spreadsheets.  
  • Professional & appropriate business appearance and demeanor aligned with the 1 Hotel brand and culture.
  • Flexibility to meet the demands of a 24-hour operation.


  • Prior experience in a quality luxury hotel brand; specifically, in Sales & Marketing.
  • Fluency in a second language other than English.
  • Knowledge of hotel structure and interaction between departments.
  • Prior experience with Delphi and HMS or similar Property Management

About This Employer

1 Hotel West Hollywood

8490 West Sunset Boulevard
West Hollywood, CA 90069

(310) 424-1600

285 Room Hotel

Managed by

Nestled at the base of the Hollywood Hills, with sweeping views from Downtown to Santa Monica, 1 Hotel West Hollywood draws inspiration from the land, sea, and abundant sunshine of Southern California.

  • 285 Rooms
  • Harriet's Rooftop
  • Alice 
  • 1 Kitchen by Chris Crary
  • Juniper Tree
  • Pool Deck
  • The Field House by Performix
  • 14,000 sq. ft of Meeting & Event space