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Houseperson/Shuttle Driver

posted November 19, 2019

Residence Inn Missoula
Missoula, MT
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Beautiful Residence Inn accepting applicants to work with outstanding team!!
686120 l

About This Job

JOB SUMMARY

The Housekeeping Houseperson / Shuttle Driver is responsible for maintaining the cleanliness of guest corridors, elevators and all assigned areas. Assisting Room Attendants on designated floors and rive the hotel shuttle. He/she is also responsible for delivering items such as luggage, irons, coffee, etc. to guest rooms. As the appearance and cleanliness of the hotel is paramount to all guests, you will ensure that the housekeeping division will meet the highest standards of quality and efficiency.

As Houseperson, you will

  • Make rounds through the halls each shift to ensure public areas are clean and tidy, taking care to remove or replace anything out of order.
  • Coordinate and help housekeeping with heavy lifting and priority requests.
  • Use your watchfulness to report missing or found articles and any sign of damage or needed repair.
  • Be graciously attentive to guests, answering questions and getting additional help when it’s needed.
  • Preferably have hotel experience.
  • Be incredibly friendly, customer centric, love to smile and have knowledge of the hotel facilities.
  • Help breakdown and set up conference room.
  • Assists incoming and outgoing guests carrying baggage to and from their rooms; explains features of room to guest ensuring that all equipment is functioning properly; gives location of ice and vending machines; reviews safety procedures.
  • Is knowledgeable and informs guests of upcoming events/ functions in the hotel and in the surrounding area (including times, dates, and costs). Is very familiar with the area and provides guests with local directions in a courteous and accurate manner.
  • Ensures baggage is secured and tagged at guest request to store baggage.
  • Provides a professional image at all times through appearance and dress.

Fundamentals

  • Prior housekeeping experience is helpful. 
  • The ability to communicate effectively in Basic English is required. 
  • The ability to operate a vacuum, floor buffer, carpet cleaner and pressure washer is expected. 

Compensation: 12.50

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About This Employer

Residence Inn Missoula

125 North Pattee Street
Missoula, MT 59802

(406) 542-6252

175 Room Extended Stay

www.marriott.com

Our Hotel

Whether travelers are with us for a few days, a few weeks, or a few months, their daily routine matters. Guests will thrive at Residence Inn with the conveniences they need. Like spacious studio, one- and two-bedroom suites with separate living and sleeping areas. A fully equipped kitchen ready for anyone's favorite cuisine. Complimentary grocery delivery service to fill the room's refrigerator and satisfy cravings. We offer a free hot breakfast to start mornings off right and evening social hours to end the day well. And, a fitness center for strengthening the body and soul. At Residence Inn, we'll make sure our guests thrive during their stay.

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.