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Housekeeper

posted September 17, 2019

Ocean Enclave By Hilton Grand Vacations
Myrtle Beach, SC
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747415 l

About This Job

Job Description
Provides excellence in service for guests and owners while on property, responding to guest inquiries and needs. Follows brand standards at all times. Conduct that demonstrates commitment and dedication to our Spirit of Service culture and our company Values is expected at all times.
What will I be doing?
As a Housekeeper you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:
  • Greet guests immediately with friendly/sincere acknowledgement
  • Provide customer service to guests, including information about resort services, activities and local attractions
  • Cleans rooms, including but not limited to stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, cleaning bathrooms and counters and moving furniture. All work must be completed within an allotted time frame in order to meet production standards.
  • Reports deficiencies in order to maintain room in compliance with resort standards
  • Replenish linen and guest amenities
  • Assist co-workers as requested
  • Other duties as assigned by supervisor and/or management
  • Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs.
  • Physically able to work from a ladder
  • Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of room
  • Ability to follow all safety procedures/standards and able to recognize and act in emergency situations
  • Able to lift up to 50lbs; push/pull cart over 200lbs.
  • Display professional image at all times through appearance and conduct.
  • Follow key control protocol
  • Regular attendance in keeping with guidelines established by the company and site are essential to the successful performance of this position
Qualifications
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
  • Ability to communicate effectively with guests in English.
  • Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals. 
  • Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise.  
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Hospitality industry
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About This Employer

Ocean Enclave By Hilton Grand Vacations

1600 North Ocean Boulevard
Myrtle Beach, SC 29577

Our Resort

Experience the height of laid-back luxury within this 27-story tower featuring inviting resort-view and ocean-view suites decked out with all the conveniences and comforts of home, coupled with stand-out amenities for the ultimate stay. Located near vibrant nightlife and entertainment, upscale shopping, world-class fairways, and ample outdoor recreation, Ocean Enclave is the perfect launch pad to experience everything that makes Myrtle Beach memorable.

330 units, comprised of luxurious one-, two- and three-bedroom suites, full kitchens, private balconies and spacious living and dining areas.

  • Oceanfront and indoor pools
  • Fitness Center
  • Pool bar/terrace
  • Deli
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