posted November 16, 2019DoubleTree Downtown Wilmington - Legal District
Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Ideally situated in the heart of downtown Wilmington's legal and financial districts, DoubleTree by Hilton Hotel Downtown Wilmington - Legal District is one block from the Federal Courthouse and Delaware State Superior Courthouse. The hotel offers easy access to I-95, and is situated midway between Philadelphia International Airport (PHL) and Baltimore Washington International (BWI) Airport. Wilmington Amtrak Station (WIL) is five blocks away.
Major corporations headquartered nearby include Met Life, Bank of America, DuPont, JPMorgan Chase, Capital One and Astra Zeneca. Take advantage of our complimentary shuttle service to and from businesses, restaurants and attractions. Discover the charming atmosphere of the Riverfront, home to great dining and attractions.
Unwind in a comfortable guest room with a range of thoughtful amenities including an ergonomic work space, a refrigerator, and a hot beverage center. We invite our guests to catch up on work in the business center, work out in the fitness center, or swim laps in the indoor heated saline pool.
Metro Cafe and Lounge, located within the hotel, offers a full dining menu for all meals and is a great gathering place for unwinding in the evening. Dedicated Hilton HHonors guest room levels and an exclusive Concierge Lounge are available for all-day beverages and snacks.