Search 21,302 current hospitality jobs

Housekeeping Supervisor

posted November 18, 2019

Glass Light Hotel & Gallery
Norfolk, VA
733642 l

About This Job

This position is responsible for providing leadership and direction for all housekeeping activities of the hotel, ensuring the highest level of cleanliness for both the guest rooms and public areas, and maintaining guest satisfaction.

Other key duties include, but are not limited to:

  • Supervise operations of housekeeping team to ensure productivity and quality service standards are met
  • Manage day-to-day staffing requirements, plan and assign work, establish performance and development goals for team members
  • Prepare work schedules for the housekeeping team
  • Provide mentoring, coaching, accountability, and regular feedback, striving to improve team member performance
  • Inspect guest rooms, public area, and grounds for cleanliness
  • Educate and train all team members in compliance with federal, state, and local laws and safety regulations
  • Ensure staff is properly trained and has the tools and equipment to carry out job duties
  • Maintain supply and linen inventories
  • Work within established budgets
  • Prepare management reports as required
  • Report room repairs or unsafe conditions to General Manager and Maintenance
  • Ensure housekeeping requests from guests or management are responded to in a timely, efficient and friendly manner
  • Report and track lost and found articles
  • Apply all safety and security policies consistently
  • Perform other duties as assigned by the Executive Housekeeper or management

About This Employer

Glass Light Hotel & Gallery

201 Granby St
Norfolk, VA 23510

117 Room Hotel

Managed by

The Glass Light Hotel & Gallery opens in Norfolk, Virginia in August, 2019. Owned and operated by Suburban Capital, the launch of this new Autograph Collection hotel and gallery will be supported by the Marriott brand. What makes this hotel a truly vibrant and unexpected experience is the glass art collection - pieces by renowned artists such as Dale Chihuly, Peter Bremers and Lina Tagliapietra hide in the corners and hang from the spaces around you to peak your curiosity and warm the glow at Glass Light. This intellectually curious boutique hotel (117 rooms) brings the guest experience to a new level - with its architectural interest, stunning glass collection and Michelin-star level cuisine, The Glass Light Hotel & Gallery will open its doors to the public with a story to tell. The service will be the reason guests return.