posted November 19, 2019Hilton Chicago/Magnificent Mile Suites
Executive Lounge Extraordinaire
Provide professional gracious service to our most loyal guests at Hilton which is our Hilton Honors members. This person will be a hospitable host to our most loyal guests our gold and diamond members.
Hilton Honors members who are Gold and Diamond will stop by our Exec lounge to partake in the morning continental breakfast service offerings and enjoy and relax with a nice soft drink along with afternoon snacks. Team members who work this area must provide exceptional care and attention to all our guests.
Applicants must have OnQ knowledge and proficiency and be very familiar with the daily offerings and highlights of the grand city of Chicago. Familiarity with food and beverage set-up in the AM and the PM. The Hospitality Attendant is responsible for the set up, clearing and cleanliness of the hospitality area. You will be trained in Sanitation- food set up and alcohol awareness and need to be certified. You will also be cross trained in other food and beverage outlets such as the Blenz Coffee shop and Room service to assist when needed. We are looking for a team player who works well on a team but can execute the lounge on their own in the evenings. This position will primarily work the second shift beginning at 4pm however also be available to cover the morning shifts as needed within the department.
This position is a Full-time position working approximately 32-36 hours/ 6 days week
Just off Magnificent Mile and adjacent to the John Hancock, our all-suite hotel offers a unique experience near top downtown attractions. Guests can take in views of Lake Michigan and the city from our suites and top-floor indoor pool. They'll find delicious Japanese cuisine at Mirai Sushi Gold Coast and the newly opened Southern Cut Barbecue. We offer plenty of flexible spaces ready for your conference or low-key event.