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Restaurant Server

posted October 24, 2019

Hyatt Regency Suites Atlanta Northwest
Marietta, GA
645294 l

About This Job

Job Purpose

The purpose of the Restaurant Server is to assure the overall success of the hotel by meeting or exceeding the guest expectation for restaurant service.The Restaurant Server must ensure guest satisfaction through dining room cleanliness and attention to our guests needs.

Essential Job Functions

  • Ensure guest satisfaction through dining room cleanliness and attention to guests’ needs. 
  • Thoroughly and correctly sets up the assigned work station prior to opening and cleans station at end of shift according to AURO and Franchisors operational policies and standards to ensure guest comfort and satisfaction.
  • Completes all necessary side-work as per restaurant schedule.
  • Knowledgeable about all menu items, their garnish, contents and preparation methods.
  • Answers guest’s questions regarding such with confidence and accuracy.
  • Is aware of all daily specials, soups, drinks, wines and “86” items.
  • Greets guests promptly at table. 
  • Utilizes suggestive selling techniques to increase check averages.
  • Takes order accurately and inputs into kitchen food management and ordering system. Follows proper procedures in completing guest checks and submitting information to kitchen.
  • Check guest order prior to serving to insure that appearance, temperature and portions are correct.
  • Serve guest order promptly according to service standards.  Returns as appropriate to ensure all of guest’s needs are being met and to suggestively sell other items.
  • Pre-busses and busses all tables as per restaurant standards and prepares for future customers.
  • Notifies manager of all food and beverage supplies needed to ensure efficient operation of restaurant.
  • Has working knowledge of property and all facilities to respond to guest questions effectively.

About This Employer

Hyatt Regency Suites Atlanta Northwest

2999 Windy Hill Road
Marietta, GA 30067

(770) 956-1234

202 Room Hotel

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Our Hotel

This all-suite full-service hotel offers the most spacious and comfortable lodging in the Marietta, Georgia area.  Hyatt Regency Suites Atlanta Northwest offers all you need for a successful stay - extra-large suites with separate work areas, delicious dining, flexible meeting space and the latest wireless technology.   

Enjoy your favorite Italian cuisine at Padella, our on-site restaurant and bar.  Conveniently located off I-75 at Windy Hill Road, this Marietta hotel puts you in the heart of the Northwest Atlanta business center, and just minutes from Buckhead, Downtown Atlanta and shopping at the nearby Cumberland Mall.  Suntrust Park, the new home of the Atlanta Braves, is minutes away and visible from the hotel!  Let our complimentary shuttle service transport you to & from your local destinations within a 3-mile radius of the hotel.  There is no time like today to book your weekend stay in Atlanta.  See our "Offers" page for more information on deals and specials at Hyatt Regency Suites Atlanta Northwest.  

Reward yourself with service and quality only this Hyatt Regency Suites hotel can deliver.  View our Hyatt Destinations Atlanta City Guide for insider information on local culture, restaurants, shopping, events and more.