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Room Attendant

posted October 24, 2019

Inn at WinStar
Thackerville, OK
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Are you ready to work with a great team? A place where you are recognized for all you do? Then we want to apply now! We offer competitive wages and benefits package.
503442 l

About This Job

FUNCTION:

Responsible for providing clean and immaculate hotel guestrooms that meet the expectations of the guest and the established standards of the brand and company.

RESPONSIBILITIES:

  • Ensures complete guest satisfaction.
  • Responsible for investigating guest complaints.
  • Responsible for follow-up with Guest complaints and requests.
  • Responsible for providing clean guestrooms.
  • Responsible for sweeping, scrubbing, waxing, and polishing floors within the guestrooms, and public areas of the hotel.
  • Responsible for vacuuming hotel guestrooms.
  • Responsible for emptying guestroom wastebaskets and clean ashtrays.
  • Responsible for washing windows, mirrors, door panels, and sills.
  • Responsible for replenishing guestroom amenities and supplies, i.e. tissue, soaps, shampoos etc.
  • Responsible for ensuring that Quality Standards and Service are maintained for Property, Product and People.
  • Responsible for ensuring that Quality Standards are met for brand expectations.
  • Responsible for developing a critical eye for detail and perfection.
  • Responsible for security of guestroom and its contents.
  • Responsible for performing “other duties” as assigned by management.

TECHNICAL EXPERIENCE:

  • Must have basic knowledge of sanitation requirements/controls and applications of relevant chemicals.
  • Must have knowledge of brand standards and Corporate policies applicable to housekeeping, especially those relating to safety and security of guest and hotel property.
  • Must have the ability to stand, walk, bend, reach and move continuously to clean rooms

PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS:           

  • Physically mobile with reasonable accommodations.
  • Must be able to lift and carry upwards to 25 pounds.
  • Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.
  • Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, fax machines, and photo copiers.
  • Read, write, speak, and understand English.
  • Operate in mentally and physically stressful situations.
  • Respond to visual and aural cues
  • Work in cold & hot temperatures
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About This Employer

Inn at WinStar

21943 Casino Avenue
Thackerville, OK 73459

(580) 276-1346

Managed by

The Inn at WinStar

Recently renovated with beautiful accents and modern amenities, The Inn at WinStar is perfect for those looking for comfort and convenience in a smaller intimate environment. The Inn offers a variety of lovely amenities for guests to enjoy including spacious accommodations, pet-friendly rooms and 24-hour shuttle service. Suites are also available for an even more comfortable experience. Compliment your WinStar experience by staying at this quaint and cozy inn.