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Director of Human Resources

posted December 24, 2019

Hilton Crystal City at Washington Reagan National Airport
Arlington, VA
783327 l

About This Job

1. Assist and support management staff with effective recruiting and interviewing

techniques to ensure the hiring and retention of qualified associates. Ensure

compliance with Crescent hiring practices. Confirm and verify that new and

existing associates possess proper employment eligibility documents. Conduct

interviews for all management positions.

2. Conduct annual wage comparative survey within competitive set. Ensure

compliance of federal, state wage and hour laws and the Fair Labor Standard Act.

3. Conduct all mandatory Crescent training programs. Ensure brand training is

completed for brand Quality Assurance audit, if applicable. Assist department

managers to ensure on the job training is completed in a timely manner.

4. Coordinate & monitor hourly and management performance evaluation

process. Assist department managers in writing annual performance reviews

and developing achievable goals. Ensure merit increases are equitable and

processed in a timely manner.

5. Support & coordinate all Crescent, human resource initiatives & business

practices. Create an atmosphere of being the employer of choice.

6. Ensure compliance with OSHA regulations and Crescent safety training program.

Manage all worker compensation and guest liability claims.

7. Assist with the coordination of benefits with Crescent’s benefit administrator

for new hires, current & terminated associates. Assist associates with requests for FMLA & personal LOA paperwork and coordinates the collection of insurance premium payments.

8. Ensure hotel departments are entering weekly schedules into web-based time

keeping software. Provides weekly payroll reports to General Manager and

department managers. Assists with processing of weekly/bi-weekly payroll by

reviewing department time edits and pay code updates. Reviews & signs off on

final pre-transmission report to ensure accuracy of payment for weekly/bi-weekly


9. Support, engage and guide department managers with the assistance of General

Manager to develop a positive learning environment. Assists department

managers with associate issues or concerns and developing problem resolution


10. Manage all labor relations activities and ensure compliance of negotiated union

contract(s). Respond to all grievances in writing, negotiate settlements and act as

the hotel representative at all arbitrations.


Five years of minimum experience as a Director of HR in a full service hotel


Bilingual in English and Spanish, preferred

Union experience, preferred

Starwood experience, preferred

Experience managing and processing payroll, preferred

Strong interpersonal communication skills, both verbal and written.

Excellent time management and problem resolution skills.

Thorough knowledge of Human Resource practices and procedures.

Extensive knowledge of State and Federal laws and regulations pertaining to Human

Resource matters. EOE M/F/D/V

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


About This Employer

Hilton Crystal City at Washington Reagan National Airport

2399 Jefferson Davis Highway
Arlington, VA 22202

(703) 418-6800

379 Room Hotel

At A Glance

Soak up the historical ambiance of our nation’s capital from the Hilton Crystal City at Washington Reagan National Airport hotel. Located next to the Reagan National Airport in Arlington, VA, we offer easy access to the Washington DC Metrorail, putting you just steps away from national monuments, museums, government agencies, shops, and restaurants. Enjoy a delicious meal at one of our on-site dining options and stay connected with complimentary WiFi throughout the hotel.

  • Next to Reagan National Airport, within walking distance of the Crystal City Metrorail Station
  • Easy access to national monuments, government agencies, The White House, National Zoo, museums and more via Metrorail
  • Guest rooms, suites, executive rooms, and accessible rooms available
  • On-site Oasis Bar, Relish Restaurant, and The Marketplace (proudly serving Starbucks Coffee)
  • Fitness center and business center
  • 3 large ballrooms, 22 meeting and banquet rooms, 2 boardrooms