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Overnight Bell/Valet Attendant

posted October 29, 2019

Hotel Valencia Riverwalk
San Antonio, TX
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689462 l

About This Job


JOB SUMMARY: Ensure prompt and courteous service when assisting guests with their luggage to and from their rooms and effectively and efficiently park customer vehicles 

Physical Requirements:

  1. Standing/Walking: Constantly. For varying lengths of time, with little or no sitting.
  2. Stooping (Bend at waist): Load/unload guest luggage and bell carts.
  3. Pushing/Pulling: Bell carts weighing up to 100 pounds.
  4. Lifting/Carrying: Guest luggage weighing up to 50 pounds.

 

Working Environment:

  • Interior and on occasion exterior of hotel with exposure to weather conditions. 
  • Heavy work – exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

 

Essential Duties:


Effectively and efficiently park customer vehicles
Return customer vehicles upon request in a timely fashion
Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor and willingness to help
Observe safety precautions always
Greet arriving and departing guests. 
Escort incoming hotel guests to rooms.
Assist with transportation and handling of luggage.
Offer information pertaining to available services and facilities of hotel, points of interest, directions, and dining options.
Explain hotel amenities and features of room, such as operation of radio, television, climate control, and how to place telephone calls.
Inspect guest's room to ensure furnishings are in order and supplies are adequate upon guest escort. 
Deliver packages, luggage, and other guest belongings.
Deliver fax messages, emails, laundry, and runs errands. 
Call taxis for guests. 
Serve as alternate or additional valet, bellman, or doorman when required.
Complete errands as requested by Valencia Services and other Hotel Valencia departments. 
Adhere to Hotel Valencia standards for guest service. 
Report and document any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately. 
Perform all other duties as assigned


Compensation: 9.00 + tips

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About This Employer

Hotel Valencia Riverwalk

150 E. Houston Street
San Antonio, TX 78205

(210) 227-9700

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About Us

Steeped in history and charm, Hotel Valencia Riverwalk blends Spanish Colonial and Modern Mediterranean design with contemporary ideals. Our San Antonio downtown hotel's location on the quiet part of the River Walk keeps you in the middle of the action without sacrificing tranquility. Surround yourself with dining, entertainment, and shopping offered along the vibrant banks of San Antonio's famed River Walk or visit nearby local attractions. Embrace the romance of the downtown architecture as you tour by horse-drawn carriage or river cruise. However you choose to spend your time in San Antonio, we’ll ensure it’s unforgettable.

We take pride in delivering an impeccable experience rather than a routine hotel stay. The architectural craftsmanship and opulent finishes throughout the design of our hotel envelop your senses while our luxury amenities cater to your every need. With world-class dining and in-room spa services, you may find it difficult to leave at all during your stay, but when you do a bevy of options are just steps away.

From meetings, groups and weddings on the River Walk, to romantic getaways, or business trips—whatever your reason for visiting, we’re here to make your San Antonio stay one you’ll remember.