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Conference Services Associate Part-Time

posted February 21, 2020

DoubleTree Resort by Hilton Hotel Lancaster
Lancaster, PA
We Create Great Experiences! Come Join Our TEAM! We value and take care of our Team Members and provide a safe and friendly environment in which to work.
737862 l

About This Job


The Conference Services Associates provide the manpower in setting up rooms for various functions. They also frequently interact with Guests to ensure satisfaction.

Essential Duties & Responsibilities include the following: 

  • Setting meeting rooms for banquets and other functions.
  • Responsible for vacuuming banquet rooms and mopping the tile floor in Palm Court at the completion of an event(s).
  • Helping Guests to make their functions successful.
  • Prepares and serves scheduled breaks to Guests.
  • Assists in baggage handling.
  • Maintaining all Conference Services storage spaces, materials, and meeting spaces.
  • Interacting with other Resort departments to meet the needs of the Guests.
  • Communicating with the Manager, Conferences Services and the Conference Services Specialists to uphold service standards and to maximize department resources and efficiency.
  • Due to the seasonal needs within the Hospitality Industry it may be necessary to adjust schedules to meet the demands of our business.
  • Preforms other duties as assigned.

Physical Demands 

  • The Team Member must regularly lift and/or move more than 75 pounds to shoulder height.

** Please note - this is not a Sales position - this is a banquet set-up and tear down position

Compensation: Negotiable


About This Employer

DoubleTree Resort by Hilton Hotel Lancaster

2400 Willow Street Pike
Lancaster, PA 17602

(717) 464-2711

185 Room Resort

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Our Hotel

Doubletree Resort at Willow Valley is part of an extraordinary third-generation family business built in the heart of scenic Lancaster County, Pennsylvania. In 1965, the Thomas family set out to create a way of working and living based on treating everyone with the kindness and generosity of family, living out the tenets of their faith.

The Doubletree commitment to providing every guest a warm and sincere welcome, as represented by the signature Doubletree Chocolate Chip Cookie, is a perfect fit with the Willow Valley’s culture of warmth and hospitality. This caring attitude is appreciated by visitors from around the country as well as local residents, and the Thomas family is an active part of the Lancaster community.

DoubleTree by Hilton Mission

At DoubleTree, service is more than just giving guests a quick and efficient check-in and a clean room. DoubleTree is committed to providing more than what guests expect and strives to differentiate its services from competitors when travelers stay at any DoubleTree across the globe.

We call this a Culture of CARE


It’s Doubletree’s commitment to total service quality. The CARE concept grew out of the belief that if you treat guests and team members with CARE, they’ll stay with you.