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Senior Sales Manager ESC - Hiltons of Chicago

posted October 27, 2019

Palmer House, A Hilton Hotel
Chicago, IL
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667442 l

About This Job

Description

The Event Sales Center for the Hilton's of Chicago Complex is looking for a Driven Senior Sales Manager to join their team handling Corporate Market 10-100 Rooms on peak selling the Drake, Hilton Chicago, and The Palmer House properties.


What will I be doing?
Senior Sales Manager is responsible for the development of market segment(s) and solicitation of new customer relationships while maintaining existing relationships with assigned accounts while consistently striving to maximize revenue in rooms, public space, food and beverage and ancillary products and services in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
  • Solicit and respond to leads, by telephone or direct conversation, persons requiring large and complex group accommodations (over 100 guest rooms) with or without meeting space and/or on-site (hotel) catering, based upon market segment and account files assigned by the Director of Sales. Negotiates contracts with customers and commission agreements with third party agencies. Outside sales to discuss business opportunties and entertain customers in local and assigned markets (percentage of travel dependent on specific market), directs site visits and H.O.S.T. programs for respective accounts and participates in tradeshows, industry and customer events.
  • Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability. Compute and quote prices for same.
  • Attend weekly sales meeting and weekly tentative review/Top 10 meeting. Provide input on booking strategies for colleagues in terms of competitive spin. Also conducts training sessions for colleagues on a rotational basis during the tentative review format.

Requirements

What are we looking for?


Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!





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About This Employer

Palmer House, A Hilton Hotel

17 East Monroe Street
Chicago, IL 60603-5601

(312) 726-7500

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At A Glance

Palmer House® A Hilton Hotel has 140 years of experience, winning over downtown Chicago travelers with award-winning service. Set in the theatre and financial district, this landmark hotel is close to well-known attractions. You’ll find famous frescoes, stylish suites, massive meeting space and artful dining at Lockwood and Potter's Chicago Burger Bar. Relax at The Spa at Palmer House or work out in the sizeable fitness center.

Small or large, formal or informal, Palmer House has the spaces for all of your meetings and events. This Chicago hotel boasts seven ballrooms, 77 breakout meeting rooms and more than 50 VIP suites. Expect fast internet access, A/V expertise and a connectivity center.

  • AAA Four Diamond Chicago hotel with historic guest rooms
  • In walking distance to Millennium Park, the Art Institute and theaters
  • The Spa at Palmer House offers a menu with both classic and trending services
  • 3 beautiful ballrooms, the largest accommodating 1,200 for banquets
  • Memorable meals under the historic lobby mural at Lockwood