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Dual Human Resources Director

posted October 30, 2019

Canopy by Hilton Washington D.C. The Wharf
Washington, DC
756413 l

About This Job

Major areas of responsibility/management include, but are not limited to, employment, wage and salary administration, benefits, training, employee/labor relations, organizational development and payroll. Work closely with the General Manager in implementing, achieving and maintaining the hotel's goals and objectives. Participate in total hotel management as a member of the hotel Executive Committee.

  • Recommend the department's budget and manage expenses within approved budget constraints.
  • Establish and implement annual objectives for the Human Resources Department, including a departmental mission statement. Establish, maintain and ensure adherence to all personnel-related policies and procedures. Respond in courteous, professional and rapid manner in order to resolve all guest and staff difficulties. Apply principles of logical thinking to a wide range of intellectual and practical problems in order to perform and direct many varied and complex tasks. Interact with employees and guests beyond giving and receiving instructions, emphasizing relationships with supervisor, subordinates, co-workers and guests in completing assignments. Resolve staff and guest complaints.
  • Develop, direct and oversee overall hotel recruitment and hiring activities strategies for all exempt and non-exempt positions. Support and uphold hotel philosophy concerning hiring, employee relations, supervision and disciplinary action. Directly facilitate, in conjunction with hotel managers, open employee communications to discern grievances and to respond to those grievances in all appropriate manners, including redressing those meriting correction. Assist in recruitment and interviewing of candidates for all executive positions; conduct wage/salary/benefit surveys of the local market and recommend enhancements of the hotel's compensation plan.
  • Provide hotel-wide communication vehicles and interact in courteous and professional manner with all guests, staff and community members. Supervise, direct, coordinate, influence and persuade staff in order to maintain service standards of hotel. Maintain safety and cleanliness of work areas and employee areas, including, but not limited to, the employee cafeteria and locker rooms.
  • Develop, maintain and coordinate hotel training programs that provide for specific skills training and management/supervisory development, including anti-harassment and anti-discrimination training. Direct and coordinate human resources activities to hire, train, develop, empower, coach, and counsel. Direct administration of performance appraisals in all departments. Maintain hotel's human resources information system so as to provide accurate employee records that comply with all applicable federal, state and local laws. Monitor hotel's compliance with all applicable federal, state and local laws.
  • Oversee and investigate all employee relations and labor-related matters as they relate to federal, state and local employment and civil rights laws, including, but not limited to, Title VII, ADA, ADEA, FMLA, FLSA, Equal Pay Act, Pregnancy Discrimination Act, workers' compensation and comparable state and local laws, and general human and civil rights. Maintain and administer employment, wage and salary, benefit, OSHA, ERISA, ADA and incentive programs (where applicable).
  • Participate in the budget process as it relates to staffing, productivity, benefit costs, and employee/labor relations costs. Provide guidelines, direction and support in the administration of the disciplinary process. Prepare and maintain operating budget. Monitor staff turnover and recommend changes and improvements.
  • Serve as member of the Executive Committee and work closely with all Executive Team members in supporting and achieving the hotel's goals and objectives.
  • In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions:
    • Coach and counsel employees and managers.
    • Advise General Manager and Executive Committee of potential human resources opportunities.
    • Initiate and maintain relationships with community leaders.

About This Employer

Canopy by Hilton Washington D.C. The Wharf

975 7th Street SW
Washington, DC 20024

(202) 488-2500

175 Room Hotel

At A Glance

Hello and welcome to Canopy by Hilton Washington DC The Wharf, located in the Southwest Waterfront on the shore of the Potomac River. The Wharf is brimming with entertainment, dining and activities on and off the water. Get acquainted to the neighborhood with a local treat at check-in, and grab a Canopy bike to get out and explore. It's a quick walk to two Metro stations as well as the famous monuments and museums along the National Mall. We're just 4 minutes from Reagan (DCA) Airport and 7 minutes from Virginia and Maryland.

At Canopy, we've got you covered. Settle into a Just-Right Room with free WiFi, a 55-inch TV, mini- fridge, Nespresso® machine, and bed designed exclusively for Canopy. Suites offer more space and privacy, plus comfy extras like robes and Canopy socks. There's a filtered spring water station on every floor so you can refuel and feel better going forward.

Start the day with a complimentary artisanal breakfast in Canopy Central or have a Canopy Break Fast Bag delivered to your door. Canopy Central has something for everyone, such as live music, pop-up shops, and nightly tastings of local brews, wine and spirits. Stop by the Caf├ę for local coffee and small bites, or head to the rooftop Bistro & Bar with an outdoor firepit and breathtaking views.