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Bell Staff & Driver

posted January 7, 2020

DoubleTree Downtown Wilmington - Legal District
Wilmington, DE
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767275 l

About This Job

You’re naturally friendly and helpful, happiest on the move, and ever alert to what needs doing. Talking with people from all over energizes you. And with an aim to please, you thoughtfully offer guests helpful tips while opening doors, whisking away luggage, and holding pet leads as guests get settled. You know the hotel and surrounding area by heart and the best routes for getting passengers safely to their destination. You take great care and pride in your work, which guests immediately recognize and reward. Interstate’s Bell Staff and Driver position may be a great way for you to earn your potential.

As Bell Staff and Driver, you will

  • Extend a genuine, friendly welcome to arriving guests. Help with doors and luggage, guiding guests to the front desk, assisting guests to their rooms, and offering tips about the property and room amenities.
  • Help guests with special requests, room deliveries, and transportation arrangements when the need arises. Tidy the lobby and public areas when you see something out of place, reporting any repair or maintenance needs.
  • Transport guests safely to and from the property, carefully handling luggage.
  • Respond helpfully to guest questions about the property, getting around and nearby happenings.
  • Help make sure the hotel vehicle is clean, full of gas, and ready to go, noting any malfunction at the first sign.

Fundamentals

High school education or equivalent experience is required, with prior customer service experience helpful. A Chauffer’s License is helpful but not required; however, you must possess an excellent driving record, verified by Motor Vehicle Administration report. The ability to skillfully drive all vehicle speed shifts for vans, limousines and automobiles is required. The ability to communicate effectively and graciously in English is essential. This position requires full mobility, lifting up to 50 pounds and pushing or pulling a luggage cart up to 200 pounds.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

DoubleTree Downtown Wilmington - Legal District

700 North King Street
Wilmington, DE 19801

(302) 655-0400

217 Room Hotel

doubletree3.hilton.com

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At A Glance

Ideally situated in the heart of downtown Wilmington's legal and financial districts, DoubleTree by Hilton Hotel Downtown Wilmington - Legal District is one block from the Federal Courthouse and Delaware State Superior Courthouse. The hotel offers easy access to I-95, and is situated midway between Philadelphia International Airport (PHL) and Baltimore Washington International (BWI) Airport. Wilmington Amtrak Station (WIL) is five blocks away.

Major corporations headquartered nearby include Met Life, Bank of America, DuPont, JPMorgan Chase, Capital One and Astra Zeneca. Take advantage of our complimentary shuttle service to and from businesses, restaurants and attractions. Discover the charming atmosphere of the Riverfront, home to great dining and attractions.

Unwind in a comfortable guest room with a range of thoughtful amenities including an ergonomic work space, a refrigerator, and a hot beverage center. We invite our guests to catch up on work in the business center, work out in the fitness center, or swim laps in the indoor heated saline pool.

Metro Cafe and Lounge, located within the hotel, offers a full dining menu for all meals and is a great gathering place for unwinding in the evening. Dedicated Hilton HHonors guest room levels and an exclusive Concierge Lounge are available for all-day beverages and snacks.