People who personify our drive to exceed guest expectations, thrive on diversity and are anxious for an exciting career - Welcome! Opportunity abounds here!
As a Guest Service Representative, you will fill a pivotal role in ensuring guest satisfaction through check in, check out and attentive coordination of hotel services for each guest. You will be focused on optimizing each guest’s experience by promoting hotel services, facilities and outlets and providing information of upcoming events/functions in the hotel and surrounding areas.
Note: Other duties as assigned by supervisor or management
*Specific plans for specific positions
Residence Inn Davenport is a premier Davenport, Iowa hotel. We're ideally positioned only minutes from the Mississippi River, John Deere headquarters, GE/Exelon, I-Wireless Center, Cobham, Nestle, Von Maur, IBM, Illinois Tool Works, Boston Consulting, AT&T, Deloitte, Boeing, Rock Island Arsenal and the Quad Cities International Airport. Our guests enjoy convenient access to downtown Davenport, riverboat casinos, Adler Theatre and the Niabi Zoo. Whatever brings visitors here, they'll find the stay they deserve at the our extended stay Residence Inn. We surpass other Davenport, Iowa hotels with everyday low rates, friendly service and generous amenities such as clean, spacious suites with work and living areas, furnished kitchens, free Wi-Fi, free breakfast and The Mix, held three nights a week for a chance to socialize and connect in the evening. Our other perks include a well-equipped fitness center, an indoor pool and Sport Court®, and 24-hour business services.
At Aimbridge Hospitality, bigger really is better! Now is a great time to join Aimbridge, the largest hotel management company in North America. Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand! Scale means opportunity, and here’s what that looks like at Aimbridge: