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Night Auditor

posted November 5, 2019

Fairfield Inn & Suites New York Manhattan/Downtown East
New York, NY
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Full Time Night Auditor
735176 l

About This Job

Join our growing company at the Fairfield by Marriott NYC Downtown/East!

Primary duties of the Night Auditor: greet and register guests, provide prompt and courteous services, and close out guest accounts upon completion of stay.  You will assist guests efficiently and courteously in all functions, while projecting high standards of service and professional hospitality at all times.  The ideal candidate will be well organized, goal oriented, and looking to be part of an exciting team!  This is a FULL-TIME position working 11PM-7AM, including weekends and holidays. 

Professionally managed by Urgo Hotels & Resorts our company offers excellent benefits, training and growth opportunities, as well as an engaging work environment.  Our 95-room hotel is located at 95 Henry Street in the Chinatown section of New York City.  To learn more about our hotel visit: www.marriott.com/NYCFM

REQUIREMENTS:

Excellent communication skills, and proven customer service experience required.

FOSSE and/or Marriott experience preferred.

Maintain accuracy in cash handling procedures, including hotel credit, cash in advance and check cashing procedures.

Take proactive approaches when dealing with guest concerns, to ensure complete guest satisfaction.

Create an environment to ensure each guest has a positive experience while staying at our hotel. 

Full-time position - 11PM-7AM 5 days a week.

Must be able to work a flexible schedule including some weekends and holidays.

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About This Employer

Fairfield Inn & Suites New York Manhattan/Downtown East

95 Henry Street
New York, NY 10002

(212) 227-0709

95 Room Hotel

www.marriott.com

Our Hotel

We enhance a New York City visit when travelers stay at Fairfield Inn & Suites New York Manhattan/Downtown East, boasting an amazing location with access to dozens of popular destinations. From our hotel, guests will have the convenience of visiting Chinatown, South Street Seaport, Pier 17, SOHO Shopping, Pier 36 and the 9/11 Memorial & Museum. Before exploring what the Lower East Side has to offer, guests can unwind in our spacious and comfortable rooms featuring soundproof windows and luxury bedding to ensure a restful night's sleep. If visiting the city for business, travelers will love being able to work at the large ergonomic workspaces and use our complimentary Wi-Fi. In the morning, guests can enjoy a free hot breakfast buffet, serving both hearty and healthy options, and work out in our 24-hour fitness center. At Fairfield Inn & Suites New York Manhattan/Downtown East, our guests are our #1 priority.