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Complex Human Resource Manager

posted November 3, 2019

Hyatt Centric The Loop Chicago
Chicago, IL
704221 l

About This Job

BASIC PURPOSE: Coordinate, administer and report on various human resource programs, system and procedures to aid in the attraction, retention and motivation of employees in accordance with policies, procedures and government laws and regulations while promoting a safe, fair, positive work environment.

ORGANIZATIONAL SCOPE: The position is responsible for recruiting and hiring primarily hourly employees and daily administration of  various salary, benefit, government and employee relations programs.  Recommends and implements procedural/process changes.


1.Recruit, screen, interview, performs reference checks and coordinate department interviews for hourly candidates while maintaining the applicant flow logs to ensure quality hires and compliance with federal, state and local laws and regulations.  Manage the employment process from recruitment to hiring. (20%)

2.Position the hotel as the "preferred employer" in the area by maintaining strong community relations with referral agencies to maintain strong applicant flow.  Work with local agencies to obtain OJT, TJTC or wage free labor. (5%)

3.Coordinate & conduct employee orientation to introduce the employee to the hotel/company and ensure the appropriate information is disseminated & the appropriate forms are completed & processed: to include but not limited to, new hire forms, the completion of immigration reform & control act forms, tax forms, benefit enroll forms & an overview to the IHC Handbook and employee policies. (5%)

4.Communicate, educate and administer the employee benefit program in a timely, accurate manner: act as the intermediary with the insurance and retirement plan administrators, reconcile all monthly billing to in house roster, and coordinate and control all benefit notifications, enrollment, administration and audits including group health insurance, COBRA, benetrade, credit unions, tuition reimbursement, vacation, sick, leave of absences, jury duty pay, retirement plan, and enus.

5.Assist in the development, coordinate, and implement various employee relations programs and events to ensure consistent administration & reduce turnover, provide open communications and promote a positive and pro-employee work environment.  Advocate the Guarantee of Fair Treatment Policy.

6.Bring all sensitive employee related information to the attention of the DHR in all instances to limit liability.

7.Prepare/monitor Payroll Action Forms & input/update ADP new hires, terms, and daily changes to ensure accurate, up-to-date information is available for payroll and management.

8.Process forms and respond to written and oral inquiries regarding verification of employment, wages, unemployment compensation & worker's compensation claims, in a manner which is consistent and ensure that liability is minimized.

9.Maintain employee records, files and the Human Resource office systems.  Compile various corporate reports and property reports to provide management with accurate information and comply with corporate policies and procedures as well as government laws and regulations.

10.Notify all managers monthly of reviews due & track completed reviews to ensure they are given in a timely manner.


1. Actively lead loss prevention committee efforts.

2. Act as a facilitator in the Quality Improvement Process.

3. Assist in the competitive wage & benefit survey bi-annually.

4. Keep employee bulletin boards current, including, but not limited to: post memos, pictures of employee events, loss prevention materials.

5. Maintain checkbook accounting for H.R. related expense in Employee Relations, staff training, and recruitment advertising.  Ensure purchase orders are completed for all purchases.

6. Conduct exit interviews, track trends and complete turnover report in an accurate, timely manner.

7. Assume the HRD responsibilities in the absence of the DHR & perform special projects as assigned.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.


About This Employer

Hyatt Centric The Loop Chicago

100 West Monroe Street
Chicago, IL 60603

(312) 236-1234

257 Room Hotel

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Our Hotel

An exciting Chicago adventure starts at our chic hotel in the Loop Chicago. Visitors can explore our favorite city and its vibrant neighborhoods with ease from our central location, just steps from many of Chicago’s transportation hubs. Premium amenities will make guests feel welcome at our pet-friendly hotel, such as a 24-hour fitness center and 2,500 sq. ft. of event space. The options are endless when travelers stay in the middle of the action at Hyatt Centric The Loop Chicago.

What Our Guests Love:

  • View from the top: Handcrafted cocktails, seasonal small plate dining, and a panoramic city views at AIRE
  • Rooms that feel like home: Spacious accommodations designed with clean lines and lots of natural light
  • Historic design: Furnished with swanky, contemporary art-deco fixtures dating back to 1927
  • Prime location: Close to top corporate offices and must sees, like Millennium Park and the Magnificent Mile
  • Innovative French fare: Upscale French favorites and a gourmet grab-and-go bakery at Cochon Volant