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Banquet Houseperson

posted December 3, 2019

DoubleTree by Hilton Hotel Orlando at SeaWorld
Orlando, FL
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762057 l

About This Job

ESSENTIAL DUTIES

  • Serve all of our guests with a smile
  • Maintain a positive and happy environment
  • Utilize protective equipment, when applicable
  • Attend all scheduled training classes and meetings
  • Read, understand and follow all policies, procedures and practices as stated in the Employee Handbook
  • Inform management promptly of any work-related issues with guests and other associates
  • Completely and efficiently clean and set up all function rooms to customer specifications
  • Completely and efficiently clean all rolling carts, bus stands, light fixtures, walls, air vents and banquet equipment
  • Vacuum and shampoo carpet, dust walls and dividers, mop service area when needed
  • Return soiled linen to the laundry
  • Stand and walk for varying lengths of time, sometimes for long periods
  • Lift, carry or push heavy tables, dollies of chairs and other banquet equipment
  • Twist, walk, bend lift, reach, push, pull and move quickly and efficiently handling tables, chairs and other equipment approximately fifty (50) pounds
  • Submit maintenance request to Engineering for broken and damage equipment
  • Know all emergency procedures (fire, severe weather, bomb threats, guest accident/illness, etc.)
  • Continue to learn and grow in your position

GENERAL DUTIES

  • Know your work schedule and follow it with high degree of reliability
  • Work in a cooperative and friendly manner with fellow employees
  • Maintain a clean, neat and orderly work area
  • Maintain professional attire and personal hygiene
  • Perform your job according to standard operation procedures
  • Read, understand and follow all policies, procedures and rules as stated in the employee handbook
  • Implement management company and hotel’s safety and emergency policies and procedures
  • Utilize protective equipment, when applicable
  • Promptly report substandard (unsafe) conditions to supervisor
  • Promptly report accidents, injuries, property damage or loss to supervisor
  • Inform management promptly of any work-related problems or guest complaints
  • Practice “CARE Hospitality” and provide guest satisfaction
  • Attend all scheduled training classes and meetings
  • Continue to learn and grow in your position
  • Perform any reasonable request as assigned or directed by management

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About This Employer

DoubleTree by Hilton Hotel Orlando at SeaWorld

10100 International Drive
Orlando, FL 32821

(407) 352-1100

1,026 Room Hotel

doubletree3.hilton.com

At A Glance

Nestled in 28 acres of lush palm trees and tropical fountains, the DoubleTree Orlando is your relaxing oasis. Savor the sweetness of our fresh chocolate chip cookie at check-in.

We feature PURE® Wellness accommodations that are nearly 99.9% allergen-free. Sleep better and be at your best in one of these rooms. Each of our hotel rooms includes a 42-inch HDTV and a plush, Sweet Dreams® mattress.

Once you've settled in, you’ll have access to two on-site swimming pools, a billiards table, and a bevy of outdoor activities in the Florida sunshine. A friendly staff member will be around to help you find the best things to do in the area. Grab a cocktail from Barefoot Bar and lounge by the pool, or visit Laguna for sweet and savory entrees that will satisfy your palate.