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Summer 2020 Hospitality Internship Full-Time Temporary

posted February 4, 2020

Fairfield Inn & Suites by Marriott Akron Fairlawn
Akron, OH
621177 l

About This Job

Job Description

This ten to twelve week structured program contains assignments that will provide learning objectives

that give students the opportunity to gain hands on experience in the hotel industry. The internship

exposes a student to various departments at a designated Aimbridge property or properties.



Guest Service Gold

- Learn 7 key elements of service that will leave a lasting impression on each guest.

Front Desk Representative

- Greets, registers and assigns rooms to guests.

- Promptly and efficiently deals with guests’ requests and complaints.

- Answers and routes calls as appropriate; takes guest messages with accuracy.

- Guestroom Attendant

- Cleans rooms in accordance to specific brand and company minutes per room


- Replenishes guest room supplies.

- Complete room inspections.

Maintenance Employee

- Maintains cleanliness of public areas, storage areas, and parking lot.

- Replaces warn or damaged parts.

- Maintains and services pool and spa areas including testing and recording as stated by state and city regulations.

- Complete an inventory for all supplies and tools.

- Conduct preventative maintenance on guestrooms.

- Conduct safety checks.


- Understanding of company/franchise standards.

- Review hotels guest tracking reports.

- Understanding of cost controls.

- Review Daily Checklist.

- Monitor the hiring of new associates.

- Discuss daily trends with management.

- Attend a sales call.

- Works with sales team to understand department functions.

- Review hotels web site and other social media sites.

- Review hotels budget.

- Other duties as assigned.



• Working towards bachelor’s degree (B.A.) or associate’s degree (A.A.) in hospitality, hotel or tourism

management from four-year or two-year College or University; or equivalent combination of education

and experience.

• Ability to present and express ideas and information clearly and concisely in a manner appropriate to

audience, whether oral or written.

• Knowledge of and ability to appropriately interrupt and follow policies and procedures.

• Ability to manage difficult or emotional customer situations; includes the ability to respond promptly

to customer needs and requests for service and assistance.

• Adaptability to demanding/fast paced environment.

• Ability to meet the demands of the work schedule, to be at work and on time. May occasionally

require the ability to work outside of regularly scheduled hours. Schedules may vary based on business



About This Employer

Fairfield Inn & Suites by Marriott Akron Fairlawn

208 Springside Drive
Akron, OH 44333

(330) 665-0641

98 Room Hotel

Our Hotel

Our Marriott hotel is close to many restaurants and shopping in the Fairlawn/Montrose area. Hotel guests will also be a short drive from the events at Stan Hywet Hall and Gardens, Cuyahoga Valley National Park, University of Akron & the Akron Zoo. Area businesses that are minutes from the hotel includes Goodyear headquarters, Akron General Lifestyles, Exxon Mobil, Itron & Accenture. Travelers can experience the Pro Football Hall of Fame, just 30 minutes away in Canton, Ohio. Guests will never have to worry about disrupting their daily routine when they stay with us. Our Akron hotel offers free WiFi, free hot breakfast, laundry & business center. Also guests can workout in with our 24 hour fitness facility, indoor pool & hot tub. 

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 60,000 Associates and a diverse portfolio of more than 1,400 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.