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Director of Human Resources

posted October 7, 2019

Nativo Lodge
Albuquerque, NM
We are seeking a dynamic, high-energy Human Resources professional with excellent communication skills who is well-rounded in all HR core disciplines for our Lodge Collection. Your oversight will include Nativo Lodge and The Lodge at Santa Fe.
508541 l

About This Job

The ideal candidate for this position...

is a Human Resources professional with a strong background in Recruitment, Training and Employee Relations!

Job overview

The Director of Human Resources directs and coordinates all duties related to Human Resources at The Nativo Lodge and The Lodge at Santa Fe.  This includes recruiting, employee benefits, wage and salary, job evaluations, personnel counseling, employee relations and the creation and implementation of formalized training programs for all employees.



Bachelor's degree or equivalent combination of education and experience required.


Five years of human resource experience or operations management required, preferably in a hotel environment.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Demonstrated leadership capabilities; must have prior experience leading and coaching individuals.
  • Ability to think creatively.
  • Ability to effectively present information (verbal/non-verbal) and respond to questions from groups of managers, clients, customers, and the general public.
  • Perform job functions with attention to detail, speed and accuracy under intense/confrontational situations.
  • Be a clear thinker, remaining calm and resolving problems using good judgement.
  • Work cohesively with co-workers as part of a team with out supervision.
  • Ability to maintain confidentiality of guest, employee information and pertinent hotel data.
  • Must be Bilingual (English/Spanish), speak, read and write.

What you will be doing

  1. As a member of the Executive Committee, assists top management and the Heritage HR Team in the formulation of personnel policies.
  2. Direct employment activities, ensuring that qualified employees are recruited for the property.  Ensure the selection and interviewing process is within guidelines set by the EEOC.  Coordinate all employment activities for management candidates.
  3. Direct promotion, transfer and separation of staff.
  4. Develop programs, policies, procedures and controls and other personnel statistics.
  5. Coordinate health and benefit programs.
  6. Develop the wage and salary program; ensuring wages are competitive to other hotels in the area.
  7. Monitor and evaluate employee onboarding and orientation programs.
  8. Develop and implement formalized training programs for all personnel alongside Heritage University.
  9. Maintain and update necessary personnel records and employees.
  10. Conduct management training and advise management of labor law issues.  Ensure management is compliance with all current state and federal labor laws.
  11. Oversee preparation of reports required by government agencies, such as EEOC, Department of Labor, OSHA and similar compliance agencies.
  12. Monitor Workers Compensation programs, ensuring claims and reports are submitted in a timely basis..
  13. Responsible for employee incentive related events and awards, planning of social functions, end of season parties and holiday events.
  14. Establish “Open Door Policy” with employees to ensure the atmosphere is one of management involvement.
  15. Direct recruiting efforts, contacting local organizations, other community sources and academic and professional schools; establishing contact with key personnel throughout the industry; and utilizing other personal contracts.
  16. Aids Supervisors in evaluating existing personnel as a basis for rewarding, analyzing promotion possibilities, helping to correct errors in performance, and discovering talent and unused abilities.
  17. Administers the Company’s social benefit program, including but not limited to the Employee of the Month program, Leader of the Quarter program, the bulletin boards and recreational and other social programs.
  18. Continually assesses employee morale by analyzing absenteeism and turnover records, lateness and resignations; by conducting exit interviews; and by interviewing employees periodically I order to ascertain possible trouble areas.
  19. Follow up on assignments and special projects given by the Vice President of Human Resources.


  • Medical, Dental, Vision, and Disability Insurance
  • PTO
  • Paid Holidays

About This Employer

Nativo Lodge

6000 Pan American Freeway NE
Albuquerque, NM 87109

(505) 798-4300

144 Room Hotel

A Native American Designed Urban Oasis

Nativo Lodge offers travelers a place of authentic Southwest hospitality and attraction. Just minutes from the Albuquerque airport, our Albuquerque, NM hotel is rich both in modern amenities and Native American culture. Nativo Lodge is conveniently located off of Interstate I-25, and provides guests with unique Albuquerque, NM accommodations and amenities including an on-site restaurant and bar, an outdoor/indoor year round pool and more than 7,600 square feet of meeting and event space.  

Native American Designed Hotel

Nativo Lodge is a culturally important hotel in New Mexico. Our Albuquerque hotel is unrivaled in rich and vibrant Native American cultural aspects with contemporary city elements. In fact, if you're searching for visually stunning, unusual and exciting Albuquerque, NM hotels, experience the exclusivity  and uniqueness Nativo has to offer. 

Our property is surrounded by the best Albuquerque family activities and attractions, located just minutes away from Cliff’s Amusement Park, Balloon Fiesta Park and the beautiful Sandia Mountains.

Meetings & Events

Located just minutes from Downtown Albuquerque, Nativo Lodge is the hotel where memorable weddings take place. An enchanting backdrop for creating once-in-a-lifetime moments, our distinctive Native American hotel is designed to make your special day perfect.

Our property is rich in authentic Southwest culture, hospitality and luxury amenities for your wedding, meeting or event.

  • Mezzanine in the grand lobby used for meetings, banquets and functions
  • Ballroom for larger groups
  • Three smaller break-out rooms
  • New outdoor teepee rented as a hookah bar for smaller groups
  • Visit our Meetings and Weddings section for more information