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Executive Head Housekeeper

posted October 7, 2019

JRNL Two Bunch Palms
Desert Hot Springs, CA
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Two Bunch Palms is the award winning resort located in the heart of the California desert, two hours from LA, and is home to the famed hot mineral springs that archaeologists report have been flowing on the site for 600 years. Seeking an Executive Head Housekeeper!
746996 l

About This Job

Position Summary** 

The Executive Head Housekeepe will provide supervision and direction for housekeeping activities throughout the hotel. The manager will ensure the highest level of cleanliness for the hotel and maintain guest satisfaction at all times. Will increase overall department performance, and profitability along with employee development and effective cost controls. 

Essential Duties and Responsibilities** 

  • Oversee the supervision and inspection of the daily cleaning of guest rooms, public areas and back of the house to ensure cleanliness meets company standards and health/sanitation standards. 
  • Ensure that department operates efficiently and effectively within the hotel’s fiscal and operational guidelines. 
  • Provide assistance to the Director of Housekeeping with department’s P&L performance. 
  • Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are available. 
  • Prepare associate schedule according to business forecast. 
  • Ensure a safe and secure work environment for employees and guests. 
  • Conduct regular employee/departmental meetings. 
  • Provide training and recognition to employees at all levels to maintain a team-oriented environment. 
  • Ability to work in unfavorable conditions which can occasionally be hot, noisy and wet. 
  • Attend all meetings regarding hotel operations. 
  • Other duties as assigned. 

Knowledge and Skills** 

  • Displays orientation to profitability and aligns work with strategic goals. Develops and implements cost saving measures, conserves organizational resources and works within approved budget. 
  • A**bility to build morale and group commitments to goals and objectives. Supports everyone's efforts to succeed. 
  • Implements and maintains all policies and procedures. 
  • Exercises sounds and accurate judgment with regards to decision making in a timely matter. 
  • Prioritizes and plans work effectively and efficiently. 
  • Observes and implements all safety and security procedures. 
  • Ability to meet deadlines with frequent change delays and unexpected events. 

Education and Work Experience** 

  • High school diploma or general education degree (GED); A minimum of two years’ experience in a management role within the hospitality industry 

Certificates, Licenses and Registrations** 

None 

Supervisory Responsibilities** 

  • Develop team goals that are fully aligned with the company goals. 
  • Lead and coach the team to recruit and retain high caliber staff 
  • Provide coaching, guidance and support, set professional development plans to assist employees to reach their full potential through the Performance Management process. 
  • Ensure the team delivers the highest standard of departmental, cross departmental and cross foundation teamwork and customer service 

Physical Demands** 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, talk or hear. The employee is frequently required to stand during duration of shift (eight hours or longer). The employee must frequently lift and/or move up to 50 pounds. 

Supervisory Responsibilities** 

Ability to manage, motivate and supervise housekeeping team 

Qualifications** 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Language Skills** 

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. 

Reasoning Ability and Computer Skills ** 

Ability to carry out detailed but involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. 

Work Environment** 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Equal Opportunity Employer**

Compensation: $55000-75000

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About This Employer

JRNL Two Bunch Palms

67425 Two Bunch Palms Trail
Desert Hot Springs, CA 92240

(800) 472-4334

70 Room Hotel

www.twobunchpalms.com

Managed by

About the company

HISTORY 

Archaeological studies have shown that for 600 years, hot artesian waters rich in minerals bubbled to the surface to form a lush oasis that served as a respite for weary  travelers.As early as 1857, journal entries show that a settler recorded the discovery of our site as a place to rest, marked by two palm groves. In 1909, the US Army Camel Corps of Engineers surveyed the area and identified the location as “two bunch of palms.”Two Bunch Palms has been in operation since the 1940's and was known as a discreet hideaway for Hollywood celebrities, notorious historic gangsters and those seeking healing through its unique mineral lithium rich hot springs.

ABOUT

Two Bunch Palms is a 68-room boutique hotel located in Desert Hot Springs.  It’s about a 15 minute drive from Downtown Palm Springs and a 2 -hour drive from Los Angeles. The property is famed for its lithium-rich mineral hot springs. The water has proven to have many healing benefits and has helped to sustain a lush ecosystem in an otherwise barren desert. The property itself sits on about 72 acres. Many of the rooms are clustered throughout the property and the emphasis of the experience is largely outdoors.

VISION 

Two Bunch seeks to redefine itself as a contemporary wellness destination. The wellness segment is growing exponentially and the hospitality world has not yet fully caught up. There is also a growing demand for an experience that allows guests to “disconnect to reconnect.” We are so inundated with technology and with the tedium of our daily lives, Two Bunch is designed to encourage guests to slow down.  We encourage our guests to define what wellness means for themselves. Some guests come out and spend their entire stay in the waters, where others will opt to eat healthy, partake in our enrichment programs, book spa treatments and do the local hikes out in Joshua Tree. Regardless, we want our guests to understand that the wellness experience is whatever you make of it.