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Housekeeper

posted November 8, 2019

Kings' Land by Hilton Grand Vacations Club
Waikoloa, HI
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78143 l

About This Job

Job Description
Hilton Grand Vacations ranks 26th in Hawaii Business Magazine's "Top 250" that highlights the state's largest companies based on gross sales, a key indicator of market dominance and influence. Additionally, the company was the highest-ranking timeshare business on this year's list. 
As a Housekeeper you will be responsible for:
  • Greet guests immediately with friendly/sincere acknowledgement
  • Provide customer service to guests, including information about resort services, activities, and local attractions
  • Clean rooms, including, but not limited to: stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, cleaning bathrooms and counters, and moving furniture. All work must be completed within an allotted time frame in order to meet production standards.
  • Report deficiencies in order to maintain room in compliance with resort standards
  • Replenish linen and guest amenities
  • Assist co-workers as requested
  • Learn, follow and enforce standards for cleanliness as they apply to all aspects of room
  • Follow all safety procedures/standards and able to recognize and act in emergency situations
  • Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs
  • Regular attendance in keeping with guidelines established by the company and site are essential to the successful performance of this position
  • Other duties as assigned by supervisor and/or management
Why people like working for Hilton Grand Vacations: 
  • We provide PAID training both in the classroom, job shadowing, and on-location
  • Consistent day-to-day responsibilities
  • Work for one of the industry leaders in the hospitality field
  • Excellent Benefits package with personal customization
  • Team Member/ Family & Friends discount travel
  • Quarterly bonus based on SALT (Satisfaction & Loyalty Tracking)
  • Company uniforms provided
  • Internal growth opportunities
  • Company Values
  • Position only requires flexible schedule including days, weekends, and holidays
Qualifications
Types of People We're Looking For:
  • Ability to communicate effectively with guests 
  • Passion for providing exceptional service to guests and Team Members
  • Strong attention and care to details; enjoyment of cleaning
  • Responsibility, reliability, and honesty
  • Teamwork and collaboration
  • Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals
  • Ability to tolerate environmental factors, such as humidity, cold/heat, dust, and noise
  • 1+ year(s) hotel/units housekeeping a plus
  • Hospitality industry experience a plus
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About This Employer

Kings' Land by Hilton Grand Vacations Club

69-699 Waikoloa Beach Drive
Waikoloa, HI 96738

(808) 881-3000

At A Glance

Kings' Land, the newest Hilton Grand Vacations Club resort on the famed Kohala Coast, offers expansive fairway views and stunning Waikoloa panoramas. Carved out of an ancient lava field, this 112-acre oasis occupies a superb location directly between two of Hawaii's finest golf courses, the Kings' Course and the Beach Course. Guests of the resort also enjoy access to the restaurants, boutiques, beaches and water recreation at the nearby Hilton Waikoloa Village Resort. In this spectacular region of Hawaii, perpetually sunny skies, dramatic vistas and world-class amenities combine to create one of the world's most desirable vacation destinations.

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