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Front Desk Agent Part-Time

posted December 8, 2019

Residence Inn Chicago Southeast/Hammond, IN
Hammond, IN
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About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Residence Inn Chicago Southeast/Hammond, IN

7740 Corinne Drive
Hammond, IN 46323

(219) 844-8440

78 Room Extended Stay

www.marriott.com

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Our Hotel

Residence Inn Hammond, IN hotel is just 25 miles outside of downtown Chicago along I-80/94 near the beautiful Indiana Dunes and Indiana's casino boats. A TripAdvisor award winner, this is a standout among Hammond, Indiana hotels. Our guest rooms are 50% larger than traditional hotel rooms and feature fully-equipped kitchens with stainless steel appliances and free WiFi. Pets are welcome for an additional fee. Other free perks include a hot breakfast buffet and our Residence Inn Mix™. Guests can Relax, Connect and Unwind with The Residence Inn Mix™ serving snacks and sips (M-W). We invite guests to take advantage of our indoor pool, outdoor Sport Court and BBQ area, and individual media pods in the lobby. Business travelers will enjoy our proximity to ArcelorMittal, BP, Ford, LEAR and Praxair. Plan an efficient business meeting in our 400-sq.-ft. Residence Room, with capacity for 20 attendees. 

The Residence Inn is a guest favorite among Hammond, Indiana hotels.