posted November 10, 2019Sheraton Columbia Town Center Hotel
It’s all about the people for you. You understand that your department is a critical, often first, touch point for guests. Your expert skill and natural ability to foster relationships ensures that your team’s ON it. You’re a wiz at juggling schedules. You know the groups and arrival times to staff efficiently, with operational ease top of mind. Fluid communications and accurate timely reporting keep departmental partners informed, enabling smooth operations and increased profitability. Ready to rise? Interstate’s Front Desk Supervisor position may be the perfect opportunity for your talent to shine and your career to elevate.
As Front Desk Supervisor, you will
A high school education or equivalent is required, with one to two years’ supervisory experience in hospitality or other customer-related position. You must have excellent verbal and written English communication skills, with a second language helpful. The ability to access, retrieve and leverage info from the hotel property management system is expected. You must also be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected.
Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Lakefront hotel centrally located between Baltimore's Inner Harbor and our nation's capital, the Sheraton Columbia Town Center Hotel has everything travelers need for work and for play. Situated on 12 wooded acres, our hotel overlooks a serene Lake, a calming way to start or end the day. 290 brightly appointed guest rooms, suites, and Club Level rooms are a quiet retreat from the hustle and bustle of the Baltimore-Washington METRO area. Guests can spend a relaxing evening in our Lounge or enjoy breakfast and lunch in our award-winning Waterside Restaurant with lake views. Our guests will feel brand new after experiencing our refreshing outdoor pool and 24-hour fitness center. We can even help plan an event for five to 500 in our meeting space.
We want to make every stay as comfortable and convenient as possible.