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Banquet House Attendant

posted December 2, 2019

The Westin Chicago North Shore
Wheeling, IL
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744021 l

About This Job

Job overview

As a Banquet Houseperson, you will fill a support role in your hotel’s daily operation of the banquet facilities. You will complete physical set-up and/or breakdown and cleaning of banquet or catering function rooms to ensure the highest quality of product and service standards to ensure guest satisfaction.

The ideal candidate will: 

  • Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
  • Sets up and/or breaks down tables, chairs, audio visual equipment and platforms/stages according to banquet event order.
  • Cleans, stores, and secures all tables, chairs, audio/visual equipment, platforms/stages and other equipment used for banquet functions in an organized manner according to established procedures.
  • Maintains cleanliness of banquet rooms, banquet hallways, storage, and service areas.
  • May refresh rooms at break; clean ashtrays, remove dirty cups/glasses, cleans trash cans, replenishes water pitchers, replaces table cloths, etc.
  • Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
  • Performs pre and post-shift side work including stock service station, makes coffee, etc.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan 
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance 
  • Paid-Time Off Plans, Vacation
  • Employee Assistance Program
  • Restaurant & Hotel Discounts

*Specific plans for specific positions

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About This Employer

The Westin Chicago North Shore

601 North Milwaukee Avenue
Wheeling, IL 60090

(847) 777-6500

412 Room Hotel

www.marriott.com

Our Hotel

Serenity awaits just 16 miles north of Chicago O'Hare International Airport at The Westin Chicago North Shore. Situated on Chicago's prestigious North Shore in Wheeling, Illinois, our hotel offers guests both suburban tranquility and urban access; nearby attractions include the Chicago Botanic Garden, Northwestern University and the area's famed Restaurant Row. Guests can settle into our exquisitely designed guestrooms and suites, which feature signature touches like our Westin Heavenly® Bed and Westin Heavenly® Bath, plus the latest in entertainment and complimentary Wi-Fi. After a restful night's sleep, we offer an array of inspired amenities, including a WestinWORKOUT® Fitness Studio, a heated indoor pool and an accompanying whirlpool. Authentic Italian cuisine is on the menu at Saranello's, open daily for breakfast, lunch and dinner. Showcasing over 35,000 square feet of impeccably outfitted meeting and event space, our hotel is also a leading events destination in Wheeling.

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 60,000 Associates and a diverse portfolio of more than 1,400 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.