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Maintenance Engineer

posted November 13, 2019

Hampton Inn & Suites Arundel Mills/Baltimore
Hanover, MD
717793 l

About This Job

ONE Lodging - now part of Aimbridge Hospitality

Big Picture

The Maintenance Engineer will support all aspects of property maintenance, to include grounds, guest rooms, kitchen/breakfast room prep areas and other public and back of house areas. The Maintenance Engineer will execute projects in support of preventive maintenance and equipment maintenance programs, and will help to maintain the hotel's HVAC, plumbing and electrical systems. The primary responsibility of the Maintenance Engineer is to ensure that maintenance requests are completed in a timely, thorough and quality fashion.

Core Accountabilities

  • Work with Chief Engineer in conducting regular walkthroughs to accurately assess the safe and efficient maintenance and operation of the physical structure of the hotel
  • Complete tasks related to routine maintenance of public spaces, guest rooms, back of house areas, pool and grounds.
  • Complete tasks related to repairs, renovations and replacement of furniture, fixtures and equipment throughout the property.
  • Maintain on-going communication with Chief Engineer, fellow Maintenance Engineers and hotel department heads regarding the specific and overall condition of the building structure(s), related systems and equipment.
  • Support effective Energy Management and Preventive Maintenance programs as directed. • Anticipate and follow through on guests' service needs.
  • Serve as problem solver in instances of guest dissatisfaction; Resolve complaints, concerns or issues in a timely and helpful manner.
  • Follow all company and safety and security policies and procedures.
  • Immediately report and follow up on any significant maintenance issues and safety hazards.
  • Support other departments and fellow Engineers, as needed.
  • Perform other duties as needed and as directed by General Manager, Assistant General Manager, Chief Engineer, Sales Director and other leadership team members.

Required Attributes

  • 1-2 years of previous maintenance work experience in an operational service environment is required.
  • Previous hotel industry work experience is highly desired.
  • HVAC certification and/or other specializations are a plus.
  • Basic to thorough knowledge of all aspects of hotel maintenance, to include plumbing, carpentry, electrical, painting, machine repair and boilers.
  • Some knowledge of local building, fire, health and safety codes is preferred.
  • Exceptional service orientation, with keen ability to focus and deliver on guest needs.
  • Reliable and responsible character, with exceptional follow up and attention to detail.
  • Ability to adhere to expectations and standards for accuracy, friendliness, speed, quality and efficiency.
  • Willingness and ability to support fellow team members in reaching departmental goals.
  • Ability to work effectively as an independent contributor, and as a part of a collaborative team.
  • Ability to multi-task and effectively manage numerous priorities within a fast-paced environment.
  • Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Must be able to stand, sit, or walk for an extended period of time.

About This Employer

Hampton Inn & Suites Arundel Mills/Baltimore

7027 Arundel Mills Circle
Hanover, MD 21076

(410) 540-9225

130 Room Hotel

At A Glance

Hampton Inn & Suites Arundel Mills/Baltimore is eight minutes from Baltimore/Washington International Airport. Guests can stay at our Hanover, Maryland hotel before an early morning flight and take advantage of our park-and-fly package. If travelers are in the Baltimore area for business or to explore the U.S. Capitol, they will enjoy our convenient location ten miles from downtown Baltimore and thirty miles to Washington, DC.

Arundel Mills Mall adjacent to the hotel features over 200 shops, dining and entertainment options including Medieval Times Dinner and Tournament and Maryland LIVE, Maryland’s largest casino and entertainment complex.

During a stay in the Baltimore/Washington, DC area, guests can enjoy spacious guest rooms and suites with room to work and unwind. All rooms and suites feature a microwave, refrigerator, free high-speed internet access, large work desks, and lap desks for your convenience. For extra space, we offer studio suites with one king- or two queen-sized beds and sofa bed.

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.