posted November 13, 2019Eldorado Hotel & Spa
POSITION TITLE: Senior Food & Beverage Outlet Manager
DIVISION/DEPARTMENT: Food and Beverage
REPORTS TO (TITLE): Assistant General Manager / Sr. VP Operations
SUPERVISES: Agave Restaurant, In-Room Dining, Cava Bar/Casa Espana Staff, and when applicable additional off site Special Event Staff
DATE (Revised): October 14, 2019
BASIC FUNCTION: The Senior Food & Beverage Outlet Manager is responsible for the Agave Restaurant, In-Room Dining, Bar Outlets, and when necessary support the Banquet and Casa Espana departments. The Sr. F&B Outlet Mgr. will be assigned to operate and manage these departments. Business levels in the departments will determine which department is in need of management presence. This position is responsible for ensuring the highest level of standards and efficiency.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
High school diploma or equivalent.
Previous experience working in a full service multi-functional food and beverage venues.
Previous food and beverage management experience.
Excellent internal (employee) and external (customer) service skills.
Organizational and time management skills.
Working knowledge of point of sale & inventory systems, i.e. micros, revel
Previous experience with food & beverage inventory control, and purchasing functions.
Must obtain New Mexico Alcohol Server and Food Handling certifications
Ability to effectively identify and manage constantly shifting priorities
Monitor and ensure food quality and service levels.
Responsible for cocktail menus, wine menus, and training of bar staff.
Adhere to the recruitment process via interviewing and selecting applicants to hire.
Must conduct 90 Day and Annual Performance Evaluations.
Responsible for administering coaching & counseling, and formal corrective disciplinary action. Will make recommendations to human resources regarding the termination of employees.
Must ensure the staff’s needs and concerns are addressed to ensure the staff are able to service their guests.
Must apply effective staff scheduling according to occupancy and anticipated business levels.
Monitoring and daily tracking of payroll and revenue. Maintain profitability & budgetary objectives.
Ensure physical atmosphere and cleanliness of the assigned department meets the New Mexico food sanitation regulations and company policies.
Assist with any operational Food & Beverage demands of the 2nd Floor pool venue.
Responsible for all beverage ordering, inventory and rotation of product.
Attend BEO Meetings and communicate applicable specific information to staff in operating F&B Departments.
Assist in end of month and quarterly inventories.
Organize department meetings and pre-shift meetings as required.
Responsible for conducting Performance Evaluations, coaching/counseling and disciplinary action.
Ensure accurate client billing systems to maximize highest possible revenue for the Hotel.
Control expenditures within budgetary guidelines.
Maintain open communication within the department and with other hotel operations.
Resolve any paycheck discrepancies with the Accounting Department.
Complete other job related duties as assigned.
Participate with the Safety Committee.
Eldorado Hotel & Spa in Santa Fe is one of the premier Santa Fe hotels, where award-winning luxury and unexpected delights set the stage for an enchanting visit. Our grand hotel is conveniently located near the Historic Santa Fe Plaza, offering the perfect embodiment of the spirit of the city. We welcome guests to come experience our luxurious Santa Fe accommodations and amenities including on-site restaurant and bars, roof-top pool, more than 22,000 square feet of indoor and outdoor event space.
For 30 years Eldorado Hotel & Spa has provided exceptional Santa Fe lodging. Our AAA Four-Diamond-rated Santa Fe hotel in downtown Santa Fe offers spa services unparalleled to other luxury Santa Fe hotels. We are also a proud member of Preferred Hotels & Resorts, offering iPrefer consumer loyalty points at a global collection of independent hotels.
With more than 22,000 square feet of event space including outdoor space surrounded by views of downtown Santa Fe and the Sangre de Cristo Mountains, Eldorado Hotel & Spa offers a wide range of locations for social and business events. The hotel's professional events staff will help plan your event to perfection.
Santa Fe's most beautiful weddings happen at Eldorado Hotel & Spa. Couples have the opportunity to select their desired location from an array of stunning ballrooms, intimate spaces, a romantic patio, and an elegant non-denominational chapel--La Capilla de Oro! To make our brides' day even more special, we suggest a special day with spa treatments designed just for the bride at our hotel's Nidah Spa.