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House Attendant

posted October 16, 2019

Hampton Inn Philadelphia Center City / Convention Center
Philadelphia, PA
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724985 l

About This Job

Opportunity:  House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Potential Career Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Essential Job Functions

  • Greet and acknowledge guests in a courteous and friendly manner.
  • Inspect assigned areas and perform cleaning tasks accordingly. 
  • Collect trash from the service landings and dispose of in outside trash dumpsters.
  • Vacuum and dust guest corridors.
  • Pick up bed and other linen from hotel floors and transport to laundry collection site.
  • Deliver clean linen to assigned sections.
  • Report maintenance issues.
  • Maintain cleanliness and organization of guest areas.
  • Respond to guest inquiries and assistance.
  • Work as a room attendant when staffing shortages occur or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
  • Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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About This Employer

Hampton Inn Philadelphia Center City / Convention Center

1301 Race Street
Philadelphia, PA 19107

(215) 665-9100

250 Room Hotel

hamptoninn3.hilton.com

At A Glance

Welcome to the Hampton Inn Philadelphia Center City-Convention Center hotel, newly renovated in April 2018. We are conveniently located across the street from the Pennsylvania Convention Center.

Our downtown location is within walking distance to the city's best restaurants, shopping and attractions.

We are known for our unbeatable value and convenience. Guests enjoy our complimentary hot breakfast buffet and free WiFi, and our expanded fitness center is sure to please even the most seasoned gym-goers. All of our well-appointed guest rooms include a microwave and mini-refrigerator for comfort and ease.

We offer dinner at our on-site restaurant, Pub 1301, open every evening to serve casual, American fare with a full bar service.

  • Adjacent to the Pennsylvania Convention Center in downtown Philadelphia
  • Within walking distance of Philadelphia Chinatown, Independence Hall, the Liberty Bell, museums, and major hospitals
  • 250 guest rooms and suites; accessible rooms available
  • 3,753 sq. ft. of flexible meeting and event space
  • On-site bar and lounge, Pub 1301