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Front Desk Host (PM) - Full Time

posted October 16, 2019

Hyatt Place Salt Lake City Airport
Salt Lake City, UT
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About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Hyatt Place Salt Lake City Airport

52 N. Tommy Thompson Road
Salt Lake City, UT 84116

(801) 363-1400

123 Room Hotel

www.hyatt.com

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Our Hotel

At Hyatt Place Salt Lake City Airport, you’ll enjoy the comfort you deserve and the convenience you crave. Plus, you will be minutes from the SLC airport and all that is happening downtown. Whatever you want to do, it’s up to you during your perfect Salt Lake City getaway.

  • Spacious rooms: 123 roomy rooms with separate sleeping and living areas
  • Airport shuttle: 24-hour complimentary airport shuttle service
  • Wake up to free breakfast: Daily a.m. Kitchen Skillet™ serving up delicious hot breakfast items, oatmeal, fresh fruit, and more
  • Flexible meetings: 1,260 sq ft of flexible meeting space, fit for a range of events and celebrations