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Banquet Server Part-Time On Call

posted December 3, 2019

The Westin Chicago North Shore
Wheeling, IL
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744021 l

About This Job

Job overview

As a Banquet Server, you will fill a guest services role in supporting your hotel’s financial goals of the daily operation of the banquet facilities.  You will provide prompt and courteous food and beverage service to banquet guests during banquet/ catering functions to ensure the highest quality of product and service standards to ensure guest satisfaction and maximize revenues and profitability.

What you will be doing

  • Have a minimum of 1 year outlet food service experience with a general knowledge of banquet operations. 
  • Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
  • Serves menu items to guests in a prompt and courteous manner and according to the banquet event order; times the service of courses to correspond with the dining pace of the guests.
  • Performs pre- and post-shift side work; set-up, condiments, etc.
  • Clears table after service. Removes trays of dirty dishes, silverware and glassware to kitchen for cleaning.
  • Clears room at end of banquet of all props and centerpieces and properly returns to storage.
  • Responds quickly to guest requests in a friendly manner.  Follows up to ensure guest satisfaction.
  • Performs pre and post-shift side work including stock service station, makes coffee, etc.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for on call  employees

401K Retirement Plan

Hotel and Restaurant Discounts


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About This Employer

The Westin Chicago North Shore

601 North Milwaukee Avenue
Wheeling, IL 60090

(847) 777-6500

412 Room Hotel

www.marriott.com

Our Hotel

Serenity awaits just 16 miles north of Chicago O'Hare International Airport at The Westin Chicago North Shore. Situated on Chicago's prestigious North Shore in Wheeling, Illinois, our hotel offers guests both suburban tranquility and urban access; nearby attractions include the Chicago Botanic Garden, Northwestern University and the area's famed Restaurant Row. Guests can settle into our exquisitely designed guestrooms and suites, which feature signature touches like our Westin Heavenly® Bed and Westin Heavenly® Bath, plus the latest in entertainment and complimentary Wi-Fi. After a restful night's sleep, we offer an array of inspired amenities, including a WestinWORKOUT® Fitness Studio, a heated indoor pool and an accompanying whirlpool. Authentic Italian cuisine is on the menu at Saranello's, open daily for breakfast, lunch and dinner. Showcasing over 35,000 square feet of impeccably outfitted meeting and event space, our hotel is also a leading events destination in Wheeling.

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 60,000 Associates and a diverse portfolio of more than 1,400 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.