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Front Desk Agent

posted November 16, 2019

Hyatt Regency Sarasota
Sarasota, FL
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715741 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Hyatt Regency Sarasota

1000 Boulevard of the Arts
Sarasota, FL 34236

(941) 953-1234

294 Room Hotel

www.hyatt.com

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Our Hotel

Travelers can experience our resort-style hotel in Sarasota, FL just minutes from the spectacular white-sand beaches of the Gulf of Mexico. With a dramatic bayside setting and modern amenities, our eco-friendly hotel introduces guests to the very best that Florida has to offer, from natural wonders to unique culinary surprises and cultural discoveries. Guests will find the perfect blend of a beautiful waterfront setting, welcoming service and the comforts of home at Hyatt Regency Sarasota.

Here are just a few of the ways guests can enjoy their stay:

  • Rooms with views
  • Golf Hyatt golf courses and IMG Golf Academy
  • A variety of water sports, including kayaking, paddle boarding and paddle boating
  • Lagoon-style pool and 24-hour StayFit™ Gym
  • Innovative culinary experiences
  • Flexible event venues, totaling more than 20,000 sq. ft. of indoor and outdoor space