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Food & Beverage Server

posted October 17, 2019

Hilton Garden Inn Dallas/Market Center
Dallas, TX
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669609 l

About This Job

Job overview

As a Food & Beverage Server, you will fill a guest services role in supporting your hotel’s financial goals of the daily operation of the restaurant, banquet facilities, room service and/or other areas of the Food and Beverage departments. You will ensure the highest quality of product and service standards to ensure guest satisfaction and maximize revenues and profitability by providing prompt and courteous food and beverage service.

The ideal candidate will: 

  • Have a minimum of one year food service experience with general knowledge of full service, table-side service and standards.
  • Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
  • Become informed of daily/weekly specials and is able to explain all menu items and methods of cooking/preparation to the customers as requested. 
  • Serves menu items to guests in a prompt and courteous manner and according to established service standards; times the service of courses to correspond with the dining pace of the guests.
  • Compute bill and accepts payment; tracks sales receipts; receives change from cashier and returns change promptly to guest.
  • Receive direct and indirect customer feedback regarding their dining experience and relays feedback to proper management.
  • Performs pre and post-shift side work including stock service station, makes coffee, etc.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan 
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance 
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

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About This Employer

Hilton Garden Inn Dallas/Market Center

2325 North Stemmons Freeway
Dallas, TX 75207

(214) 634-8200

At A Glance

Discover a contemporary Dallas Market Center base at the newly renovated Hilton Garden Inn Dallas/Market Center, completed in April 2016. Our hotel is less than two miles from the American Airlines Center and has a complimentary shuttle to destinations within a 5-mile radius of the hotel. Just off I-35, this downtown Dallas hotel is 10 minutes from the city and Dallas Love Field (DAL) airport. We are also only 20 minutes from Dallas/Fort Worth International Airport (DFW) and are within walking distance to over 50 annual markets at Dallas Market Center.

This hotel is convenient to the FDIC, the US Army Corps of Engineers, UT Southwestern and Galleria Dallas.

Guests can choose their favorites from the cooked-to-order breakfast at the Great American Grill®. They can wind down with in the Pavilion Lounge, or enjoy snacks from the 24-hour Pavilion Pantry. Anyone can host a meeting for 3-300 on the doorstep of Dallas corporations such as IBM and Bank of America.

  • 10 minutes to Dallas Love Field Airport and downtown Dallas
  • Less than 2 miles from the American Airlines Center
  • Complimentary shuttle within 5-mile radius, including Dallas Love Field
  • Complimentary WiFi, microwave, refrigerator and premium cable in every room
  • Downtown Dallas hotel with outdoor pool and whirlpool
  • 5,500 sq. ft. of Dallas meeting space with free parking facilities

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.