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About This Job

One Lodging Now Part Of Aimbridge Hospitality

Big Picture

In accordance with brand and property guidelines, the Lead Cook will maintain the highest standards of organization, cleanliness, safety and sanitation throughout the kitchen, while ensuring total guest satisfaction through superior food quality.

Core Accountabilities

  • Quickly learn menus and presentation of hot and cold menu items for all meal periods; Prepare items in accordance with standard recipes and/or as specified by the guest
  • Oversee food preparation and kitchen staff to ensure quality production
  • Visually inspect, select and use only food items of the highest quality in the preparation of menu items
  • Monitor staff productivity and work quality; provide coaching, training and mentoring as necessary
  • Participate in administrative processes such as schedule preparation, interviewing, training, order recommendations, receiving food product, review BEOs, review daily check lists and communicate to staff to ensure proper planning and organization
  • Check and maintain internal controls for product rotation, storage and portioning of perishables and dry goods
  • Ensure that walk-ins, reach-ins, dry storage, prep and stewarding areas are clean, orderly and in compliance with local health department regulations
  • Ensure that all kitchen equipment, appliances and tools are used safely and are in proper working condition
  • Continuously observe the kitchen to ensure that all prep items, ingredients and supplies are sufficiently stocked and are available at all times
  • Organize and fulfill special orders as requested by guests whenever possible
  • Follow all established brand menu standards for all aspects of service, to include breakfast, lunch, dinner, happy hour, banqueting, meetings, catered special events, etc.
  • Collaborate with F&B team members and other departments to ensure effective communication, clear understanding of hotel needs and priorities and a seamless guest experience
  • Perform varied functions within the kitchen as needed, to include set-up/prep of menu items, expo, hot line, cold line, action stations, etc.
  • Ensure kitchen staff performs opening/closing and side work activities as directed
  • Immediately address and respond to guest feedback, requests and concerns
  • Participate in regular inventories to ensure proper supply levels and controls
  • Maintain compliance with company and brand policies, practices, procedures and guidelines
  • Engage each guest as unique individuals; Anticipate and listen attentively to their needs and requests
  • Act as a problem solver in instances of guest dissatisfaction; Resolve complaints, concerns or issues in a timely and helpful manner
  • Report and follow up on any workplace incidents, maintenance issues or safety hazards
  • Ensure all kitchen sanitation and hygiene practices are in compliance with applicable standards, regulations and laws
  • Support other departments, as needed and perform other duties as assigned

Required Attributes

  • Culinary degree and/or appropriate combination of education and work experience to support on-the-job effectiveness
  • A minimum of 2 years' previous supervisory experience in a full-service food and beverage operation'hotel kitchen experience is strongly preferred
  • Strong working knowledge of cooking fundamentals to include knowledge of 3 meal, banquets and catering kitchen operations
  • Strong knowledge of maintenance and operation of kitchen equipment, to include stoves, ovens, broilers, slicers, steamers, kettles, etc.
  • Up-to-date knowledge, certification and training in food handling, safety and sanitation
  • Demonstrated success in collaborating with diverse organizational functions to accomplish common goals
  • Exceptional service orientation, with keen ability to focus and deliver on guest needs
  • Reliable and responsible character, with exceptional follow up and attention to detail
  • Proactive approach, with exceptional initiative and problem solving abilities to ensure the highest levels of productivity and guest satisfaction
  • Ability to multi-task and effectively manage numerous priorities within a fast-paced environment
  • Schedule flexibility and ability to work extended and/or irregular hours to include nights, weekends and holidays
  • Mathematical skills necessary to divide and multiply recipes and understand measurements, requisition amounts and portion sizes
  • Ability to read, write and understand the English language in order to complete requisitions read recipes and easily communicate with staff at all levels and across all departments
  • Sufficient manual dexterity in order to use all kitchen equipment, i.e., knives, spoons spatulas, tongs, slicers, etc.
  • Ability to grasp, lift and/or carry, or otherwise, move or push goods on a hand cart/truck weighing a maximum of 150 lbs.
  • Ability to stand for long periods of time and work continuously in confined spaces.
  • Ability to perform duties within extreme temperature ranges

About This Employer

Residence Inn by Marriott Chattanooga Near Hamilton Place

2340 Center Street
Chattanooga, TN 37421

(423) 468-7700

109 Room Extended Stay

Our Hotel

As a business travel hotel, our Chattanooga extended-stay hotel offers everything that busy travelers need for a productive stay. Our two-bedroom suites feature fully-equipped kitchens; guests can keep their refrigerator stocked during their stay, courtesy of our time-saving grocery shopping service. Complimentary Internet access throughout the hotel allows you to stay connected at all times, and a flat-screen TV and comfortable bedding in your suite will help guests relax after a busy day. Each morning we offer our delicious free breakfast. Our Chattanooga hotel with an indoor pool is perfect for guests traveling with their families. Our conference hotel offers business services including an on-site business center with printing and faxing capabilities, as well as 4,600 sq. ft. of meeting space. Located off I-75 and just minutes from shopping, guests will enjoy Hamilton Place Mall featuring 200 stores.

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.