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Front Desk / Gallery Host

posted October 21, 2019

Hyatt Place Dallas/North Arlington/Grand Prairie
Grand Prairie, TX
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Upbeat and exciting Hotel looking for upbeat and exciting people.
532108 l

About This Job

The Gallery Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. 

Our successful Gallery Hosts demonstrate attributes of a great Host by being aware and attentive to our guest’s needs; in addition they create conversations and share a moment thereby making a real connection with our guests.

Responsibilities 

  • Assists guests with check in and check out processes 
  • Go above and beyond to provide assistance, assist with luggage, coffee, directions, wake up calls, future reservations, etc 
  • Coordinates all guest requests, informs guests of hotel services, features, and room amenities
  • Prepare, set up, stock, take down, clean, and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards

Job Qualifications

  • Customer service experience required, preferably in a hotel industry 
  • High school diploma or equivalent 
  • Must have ability to work weekends
  • Requires strong command of the English language to include speaking, reading and writing
  • Ability to learn quickly and work in fast paced position with constant guest interaction
  • Ability to multi-task
  • Must be able to drive hotel shuttle
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
  • Basic computer skills, i.e. Word, Excel, etc. 
  • Must be 21 years or older
  •  Valid State (of property location) driver’s license

Benefits

  • Medical/Vision/Dental
  • PTO
  • Free Parking
  • Discounted Hotel stays
  • Monthly Incentive Programs $

Compensation: 10-12

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About This Employer

Hyatt Place Dallas/North Arlington/Grand Prairie

1542 North Highway 360 (Watson Road)
Grand Prairie, TX 75050

(972) 988-6800

Redesigned and Modern Hotel Near Arlington Texas

Hyatt Place Dallas/North Arlington/Grand Prairie is located near the Arlington Texas Entertainment District with panoramic views of the Dallas skyline, AT&T Stadium (Home of Dallas Cowboys), Globe Life Park (Home of the Texas Rangers) and Six Flags Over Texas.  Our Grand Prairie hotel is in the perfect location for enjoying all that Dallas has to offer. Other nearby points of interest include Lone Star Park, Verizon Theatre, Hurricane Harbor Water Park and Epic Water Park (opening in late 2017).